Operations | Monitoring | ITSM | DevOps | Cloud

If there’s no customer, there’s no job. In a competitive marketplace, every site element matters from the functionality of your service to your UI; your documentation to your marketing. Your SLA should mirror that structure. Building a strong customer experience is about consistency on every level. The key is visibility, offering all the verification your customers need with an intuitive click of the mouse.

If you’re reading this article, you’re most likely looking for a simple one-stop-shop way to understand logs. I’m sorry to be the one to tell you this, but logs are not simple enough to deal with easily. In fact, as you start approaching this topic on a practical level you’ll quickly realize how complex and annoying it truly is.

In today’s world, with many microservices fuelling hundreds of components, the failure of just one piece can cause a crash for the whole system. For example, a lack of memory in one component can cause a database failure. This database failure could be the reason for authentication problems for particular users, causing those users to not be able to login. And of course, finding the core problem manually can be complex and time-consuming.

As Kubernetes is eating the world, discover an alternative certified Kubernetes offering called K3s, made by the wizards at Rancher. K3s is gaining a lot of interest in the community for its easy deployment, low footprint binary, and its ability to be used for specific use cases that the full Kubernetes may be too advanced for. K3s is a fully CNCF (Cloud Native Computing Foundation) certified Kubernetes offering.

Since its beginning, Obkio's solution focused on Network Monitoring with the Network Performance Monitoring and Network Device Monitoring feature sets. With these features, IT teams can monitor and troubleshoot intermittent network issues with precise network metrics including some Quality of Experience (QoE) metrics based VoIP Quality and MOS Score.

As many on-site organizations scramble to adopt remote work, DevOps teams are turning to messaging and integrated workflows to collaborate effectively. Usual office work practices are changing, and people are having to adapt to a remote-first approach. This demands a change to your company culture, a remote mindset and the tools to deliver it.

A fully grown security operations center (SOC) was, until recently, a luxury, affordable for the largest organizations only, but even in global players, budget constraints are real. Unfortunately, the willingness to raise money for security seems to require an incident first. However, we often forget there’s no need for a dedicated war room, and it doesn’t always require a full team. Centralized security can be outsourced.

A poorly performing website or web application hurts the end-user experience and can result in lost revenue and customers. That’s why businesses seek better tools and processes to simplify digital performance monitoring to expedite detection and troubleshooting of performance issues. There are numerous website performance and availability monitoring tools available for this purpose.

The best way to stay out of danger is to keep far away from where danger lurks. But in the internet age, the global network means risk to your systems is from everywhere, at all times. With estimates that worldwide damage from cybercrime will exceed 6 trillion dollars by 2021, many companies choose, or are required by regulations to isolate their most sensitive systems to avoid any type of security breach.

Cloud security has become increasingly complex of late. Cloud providers use tens of thousands of APIs, container orchestration systems are growing in number and complexity, and more platforms and services are entering the cloud-native ring. What’s more, each of these components pose a potential security risk to organizations. And it’s you as the customer that’s responsible for the configuration and security of those components.