Operations | Monitoring | ITSM | DevOps | Cloud

APIs represent the new frontier for CTOs - offering limitless potential to orchestrate and automate applications, services and networks. In our recent webinar, PCCW Global’s CTO Paul Gampe and AVP of New Technologies Shahar Steiff looked at some of the opportunities and challenges that APIs are presenting for CTOs with the automation of networks. Here we share three of their top tips.

Of all the different sets of hacks IT pros pick up, monitoring may be the most wide-ranging area and therefore the hardest to nail down in a single blog. After all, how many network hack techniques are equally valid here? And therein lies the actual secret—the IT life hacks collected by monitoring experts have little to do with a specific technology or silo and much more to do with the philosophy and discipline of monitoring itself.

For educators, students, and parents, the impact of the COVID-19 pandemic on learning has been profound. Thousands of schools across the U.S. closed their doors this spring and made the shift to distance learning. It’s a model many weren’t prepared for. And with schools in full swing and the pandemic continuing, educators, administrators, school staff, and school district boards struggle with the right path forward.

While tuning the performance of your application at the code level or sizing the JVM appropriately are important for enhancing performance, it is equally important to look at how to tune accesses to the backend database. After all, response time for a web request is dependent on the processing time in the Java application tier as well as the query processing time in the database tier.

Serverless is a great way to reduce the cost of running applications. Lambda functions, by nature, make it very easy to use the exact amount of resources we need at any given point. In this post, we deep dive into Lambda costs, how they are calculated, and explore how to optimize them. Lambda costs are calculated from two parameters (all prices are for AWS N.Virginia, US-EAST-1).

Leave it to Amazon Web Services to find a way to make their massive celebration of all things cloud entirely virtual, free, and even bigger. Even though we won’t be able to join you all in Las Vegas for Amazon’s celebration of all things cloud, PagerDuty is very excited to be a Gold sponsor of re:Invent again this year. Be sure to stop by our sponsor page for a product demo, the latest on our newest AWS integrations, grab your swag bag, or participate in one of our fun booth activities.

Do you know what the most common cause of network outages and performance problems is? Misconfiguration. For as much time and energy as people spend talking about issues such as infrastructure and cybercrime, the truth is that basic low-level configuration challenges are still the biggest “threat” to properly-functioning networks.

If you think it’s possible to accomplish great things without going through numerous trials and errors first – you’re wrong. We learn to become better and more efficient through experience, and gaining experience requires you to make multiple attempts, but it also requires you to fail to learn from your mistakes. You’ll achieve greatness only once you learn how to handle errors that stand in your way, and when you do, everything becomes crystal clear.

Understanding Windows process monitoring can save your application from experiencing performance issues. Let’s expand your knowledge of Windows task manager and take a look at how you can monitor Windows processes more effectively.

For companies of all sizes, the struggle to understand and improve digital employee experience (DEX) is nothing new. What is new, however, is the working landscape we’ve all been navigating since the pandemic—where remote work has become the norm, and where the employee experience has become almost exclusively digital. As a result, businesses have implemented significant strategic changes over the past several months.