Operations | Monitoring | ITSM | DevOps | Cloud

We’re excited to announce a new set of updates and enhancements to the PagerDuty Operations Cloud. Recent development and app updates from the product team include Incident Response, PagerDuty® Process Automation, as well as Community & Advocacy Events updates. We continue to help customers further automate to optimize cloud operations and reduce the amount of issues escalated to other teams.

One of the significant features announced with InfluxDB IOx is native SQL support. Even if SQL isn’t the lingua franca of the computing world, there are no doubt those that could make a case for it. There seems to be some dialect of SQL in virtually every corner of the internet.

In this article, we'll explore the concepts of variants and SKUs in ecommerce, and how to best handle these when modeling data for your ecommerce search experiences. We're optimizing our models using Elastic Enterprise Search.

Kubernetes has become the de facto standard for cloud-based applications. As companies migrate more and more workloads, ensuring reliable connectivity and performance are critical not just for user applications but also for the cluster itself. In this article, we will discuss how augmenting your system monitoring with in-cluster synthetic testing can give you proactive indicators that something might be headed for trouble.

It's almost Halloween, and we have a spooky and scary story for you. Don’t jump out of your seat, but did you know that most data centers are haunted and overrun by the undead? That’s right. Ghost servers (also known as zombie servers) are everywhere. In fact, up to 30% of servers in any data center may be ghost servers. Ghost servers are servers that are deployed in cabinets and powered on but are sitting idle without performing any useful function.

When IT budgets are tight—and they almost always are—pressure comes down to cut costs, streamline technology stacks, and overall do more with less. And when a recession hits, you’re going to see your budget get slashed—unless you can transform your IT department from a cost center to a strategic partner in recession planning and cost efficiency.

Written by Liz Fong-Jones and Phillip Carter. OpenTelemetry, also known as OTel, is a CNCF open standard that enables distributed tracing and metrics collection from your applications. At Honeycomb, we believe that OpenTelemetry is the best way to ingest the high-cardinality and high-dimensional data that every system, no matter how complex or distributed, needs for observability.

At CloudZero, the thing we do better than any other cost solution is connect the dots between cloud cost and your businesses. While other solutions offer reporting and dashboards that answer, “How much did we spend?”, CloudZero also enables you to answer “Why?”. Was it because you onboarded a new customer? Did your team push new code? Or did usage of a feature tick up after some clever UX adjustments?

The pandemic has brought a great number of changes with it for businesses, from remote work to increased cyber threats. The IT concerns we had pre-pandemic are simply not the same now, especially when it comes to cybersecurity. With October being Cybersecurity Awareness month, I wanted to reflect on these changes and what we as a community have learned over the past couple of years.

With BigPanda’s self-service Email Parser, extracting alert data from emails has never been more simple. In our latest video in the Fast track series, we explore the benefits of this tool. This parser is ideal for monitoring tools and systems that do not support REST API and or rely solely on email to generate and send alerts. So no matter what tools your organization utilizes, this feature can help you turn all of those alert emails into actionable incidents within BigPanda’s platform.