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AIOps Strategy and Management

In an earlier blog, I provided an introduction to AIOps. AIOps is the application of Artificial Intelligence to IT Operations. Many people misunderstand AIOps as replacing or mimicking human intelligence. This is not what AIOps is about. Rather, AIOps seeks to apply algorithms to solve specific problems, often much faster, much more accurately, and at much higher scale than a human ever could solve the problem.

Get Ready For Industry 5.0: How Enterprises Are Relieving Digital Pressure in the Age of Seamless Connectivity

From connected factories to smart fleet management, technology is driving a new industrial revolution. To stay competitive, industrial enterprises are building on the efficiency gains delivered by automation and other pillars of Industry 4.0 to adopt more advanced digital solutions for smarter, faster working.

IT process automation for managed service providers

IT process automation can have several benefits for a managed service provider. It can increase productivity, lower costs, improve quality, reduce downtime, improve SLA management and keep customers happy. Until now, IT process automation was a benefit mostly enjoyed by large organizations. However, with the introduction of SaaS tools and standards for integrating these tools, it is now possible for any managed service provider to enjoy the same benefits.

Interview With Scrum Master David Rutter

For our second specialist interview in our series speaking to technology and IT leaders around the world, we’ve welcomed Scrum Master David Rutter to share his thoughts on the topic of agile and Scrum as well as where he sees the future of work evolving in this area. David has over thirty years of experience working in IT and works as a Scrum Master across two teams, development and operations. He also blogs about teamwork and agile at the Art Of Team Work website.

3 Keys to Running a Proactive IT Service

There’s an interesting synergy between hybrid work and proactivity. If you have a large remote or hybrid workforce, difficulties will tend to take longer to troubleshoot – and will of course also cause even more disruption for the user. Let’s take a simple, everyday example of a failing laptop battery. In this scenario, every time a remote user wants to leave their desk, they can’t – the laptop cuts off as soon as they unplug it.

How to Avoid Domain Hijacking

After you register the domain for your website, you might take pride in owning your company’s online address. However, from a legal standpoint, you don’t own it. While you can register it, thieves can hijack it from you. Domain hijacking does not receive a lot of attention, but it is a real threat. Domain hijacking is also very frustrating, as it is relatively easy for thieves to hijack a domain, and once they get control, it can be very difficult and expensive to regain it.

3 ways to improve your enterprise IT security

You’ve undoubtedly heard the saying, “A chain is only as strong as its weakest link.” The same idea applies to your IT systems. They’re only as secure as their weakest vulnerability. No organization wants to fall victim to a cyberattack. These three ServiceNow webinars will help prepare you to boost your enterprise IT security and, ultimately, safeguard your business.

5 key challenges in CPU temperature monitoring and how to overcome them

Fluctuations in CPU temperature contribute to a considerable amount of network downtime and lead to network performance deterioration. When the CPU gets overheated, network devices slow down or even shut off; it also affects the performance of other network devices and causes an unpleasant user experience. CPU over utilization is not only a problem in itself but is also an indication of several other issues.

Monitor AWS control plane API usage metrics in Datadog

AWS Service Quotas helps you manage limits on the number of resources or API operations that are possible for a given AWS service. Hitting such limits could cause operational disruptions related to getting rate limited on the critical APIs that your applications rely on or being unable to provision additional AWS resources.

GrafanaCONline Day 2 recap: Grafana 8 deep dive, Prometheus innovation, a billion time series at Robinhood, and more

GrafanaCONline 2021 is off to a great start! Tune in live (for free!) or sign up to get notified about on-demand access to all the session recordings, which will be available after GrafanaCONline ends. If you didn’t get a chance to watch yesterday’s presentations, here’s what you missed on Day 2 of the conference.