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The latest News and Information on IT Service Management, Service Desk and related technologies.

Alloy Navigator

Alloy Navigator is an ITIL-based IT Service Management and IT Asset Management solution designed and built with industry best practices and real-world customers in mind. Centered on a powerful business process automation engine, Alloy Navigator equips you with the tools to streamline and improve the efficiency of IT operations, including Incident and Problem Management, Asset Management, Change Management, Knowledge Management, Organization and Contact Management, and more.

Create ServiceNow tickets from Datadog

ServiceNow is a popular IT service management platform for recording, tracking, and managing a company's enterprise-level IT processes in a single location. In addition to helping you manage your ServiceNow CMDB, Datadog integrates with ServiceNow IT Operations Management (ITOM) and IT Service Management (ITSM), enabling you to automatically create and manage ServiceNow incidents and events from the Datadog platform.