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The latest News and Information on IT Service Management, Service Desk and related technologies.

InvGate

Patch Windows Common Log File System Driver Vulnerability (CVE-2023-23376)

Apr 12, 2023 By Brenda Gratas In InvGate
As the digital world becomes more interconnected, cyber threats evolve and become more sophisticated, putting businesses and individuals at risk. On February 14, 2023, Microsoft announced a critical vulnerability in the Windows Common Log File System (CLFS) driver, known as CVE-2023-23376. This vulnerability allows attackers to elevate privileges and gain unauthorized access to sensitive data, potentially resulting in severe consequences for affected systems.
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Infraon

Challenges in Physical Verification of Fixed Assets

Apr 11, 2023 By Manjeet Gupta In Infraon
Fixed assets are an integral part of any organization and play a critical role in its long-term success. They represent a significant investment and include tangible assets such as office buildings, land, machinery, and equipment. As such, it is essential for organizations to keep track of their fixed assets and ensure that they are accurately recorded in their financial statements. This is where physical verification comes in.
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Infraon

Best Asset Maintenance Software Guide in 2024

Apr 11, 2023 By Muddada Shyam Sunder In Infraon
In today’s digital-first business environment, asset maintenance has become essential to any organization’s success. Proper maintenance of assets, ranging from equipment and machinery to buildings and facilities, can help businesses reduce costs, increase efficiency, and improve safety. However, managing assets can be challenging, especially if the organization relies on manual processes.
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nexthink

5 Ways Nexthink Amplify Strengthens Your Service Desk

Apr 11, 2023 By Lucas Videla|Megan Brake In Nexthink

What does a normal day look like for your service desk? A flood of incoming tickets. Insufficient data to quickly find the root cause of issues. And a lack of remediation power to close tickets fast. Level 1 (L1) analysts are forced to spend time jumping across tools, reaching out to end users, or relying on guesswork to solve problems.

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startingpoint

Intelligent Workflow Automation Helps Company Productivity

Apr 10, 2023 By StartingPoint In StartingPoint

If you can harness the power of intelligent workflow automation, it has the potential to transform your operations and enable you to deliver on customer expectations. StartingPoint can provide your team with the necessary tools to embrace intelligent workflow automation. Before breaking down this platform, let’s take a step back and define what intelligent workflow automation is.

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Analytics Plus webinar: The 5-step plan to establish capacity planning for your IT

Apr 10, 2023 By ManageEngine In ManageEngine
To stay profitable in these competitive times, organizations need to ensure sustained operations and scale at opportune times. Capacity planning can act as an integral cog in this process. Effective capacity planning helps business leaders ensure uninterrupted and optimal operations and services—elements that are vital for business sustainability and profitability. Capacity planning also sheds crucial insights into organizational shortcomings and cost drains, allowing leaders to course correct and streamline operations.
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Ivanti Neurons for Healing Better Experiences. Better Outcomes.

Apr 9, 2023 By Ivanti In Ivanti
Ivanti finds, heals, and protects every device, everywhere – automatically. Whether your team is down the hall or spread around the globe, Ivanti makes it easy and secure for them to do what they do best. Ivanti is IT for the way we work now. Integrated solutions for everything IT touches. So, employees can work better, anywhere, and everywhere.
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Improving IT Service Delivery and Asset Management

Apr 8, 2023 By Ivanti In Ivanti
Ivanti finds, heals, and protects every device, everywhere – automatically. Whether your team is down the hall or spread around the globe, Ivanti makes it easy and secure for them to do what they do best. Ivanti is IT for the way we work now. Integrated solutions for everything IT touches. So, employees can work better, anywhere, and everywhere.
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