Operations | Monitoring | ITSM | DevOps | Cloud

It has been lightly revised and reposted with his permission from the original article on Medium. So, you’re training incident commanders (IC), and you have your group read Google’s SRE books. Everyone knows what they are supposed to do and you are ready for any incident, right? Not quite. Half of your team complains that the descriptions are too vague or don’t apply to their situations, and the other half just starts to improvise. The result?

In our ongoing exploration of Rust and Ubuntu, we delve into an experimental kernel project that leverages these technologies to create new schedulers for Linux. Playing around with CPU scheduling policies has always been a dream for many kernel hackers and OS enthusiasts. However, such material typically remains within the domain of a few core kernel developers with extensive years of experience.

Processes—the service workloads that run on your infrastructure—are the building blocks of your application, and it’s critical to know how well they operate at every level of the stack. Degraded process performance can lead to downtime for your mission-critical services, resulting in loss of customer trust and potentially impacting revenue for the business.

Cloud costs are notoriously hard to predict—trickier than deciphering the emotions of a housecat. Traditional cost management tools leave many companies with a lack of visibility into where their money is going, which holds back engineering teams from making informed savings decisions. These tools also fail to bridge the gap with finance teams, who speak a different language than their developer counterparts.

In the network infrastructure, load balancers play a major role in distributing incoming traffic across multiple servers, optimal performance, scalability, and reliability. Choosing the right load balancer is important as organizations meet the demands of the digital era, characterized by increasing data volumes and user expectations. Open-source software offers many options, providing flexibility, transparency, and community-driven support.

Critical incidents can pose significant challenges in organizational operations that demand prompt and effective resolution. A vital aspect of this resolution process involves Root Cause Analysis (RCA) reports, which dissect incidents to uncover their underlying causes and pave the way for preventive measures.