Operations | Monitoring | ITSM | DevOps | Cloud

Learn how to easily connect SSIS to Salesforce, access your CRM data, and load it into SQL Server using Devart SSIS Data Flow Components. This step-by-step guide shows you how to set up the connection, select and preview Salesforce data, and run efficient data transfers—all without coding. Perfect for data professionals looking to simplify Salesforce integrations with SSIS.

Read our post: https://rootly.com/blog/the-art-of-incident-management-part-i

Ganesh Seetharaman, Managing Director at @Deloitte, talks about the five Rs of reliability: Readiness, resilience, recovery, responsiveness, and reinforcement.

Access requests: they’re one of the most common (and frustrating) tickets clogging up IT service desks. In this episode of the Zero Ticket IT Video Series, we show you how Resolve + RITA handle access requests end-to-end without opening a single ticket. Request access via Teams, Slack, or your portal RITA checks internal policies Grants pre-approved access instantly Notifies the user No manual routing. No delays. No ticket.

AI is transforming how development teams work, but many organizations struggle to adapt effectively. Snowflake Director of Product Jeff Hollan shares four essential principles for building adaptive development teams that thrive in an AI-driven world. Drawing from his experience at Microsoft Azure and Snowflake, Jeff provides practical strategies for embracing change, fostering innovation, and preparing your team for the future of software development.