Operations | Monitoring | ITSM | DevOps | Cloud

Josh Mesout (Chief Innovation Officer at Civo) took the main stage at Civo Navigate London 2025 to deliver a critical message: The AI revolution isn't just coming, it's here, and the way companies are built is changing faster than ever before. His session cut through the hype, delivering hard data on what separates the companies that scale AI from the ones that sink money into failed prototypes. The takeaway is blunt: The biggest threat to your AI ambition isn't the model; it’s your infrastructure.

Cloud vendor lock-in threatens agility and raises costs. Discover the high price of proprietary services, egress fees, and technical entrenchment, plus the strategic roadmap to escape. Learn how embracing open standards, Kubernetes, and an exit strategy from day one ensures long-term flexibility and control.

I'm excited to share that we're launching Braintrust by Cortex, a podcast I've been wanting to create for a while now. After years of building Cortex and working with engineering leaders across industries, I’ve noticed an opportunity for conversations that dig deeper into the daily work of building great engineering teams.

Running distributed systems means you need clear visibility into how your services behave. Prometheus has been the standard for metrics for a long time, and OpenTelemetry is now giving teams a more consistent way to collect telemetry across their stack. In many setups, you'll have both: existing Prometheus instrumentation that's already in place, and new components instrumented with OpenTelemetry.

As companies race to ship AI features into production, FinOps teams everywhere are scrambling to keep up with the variability of their engineers’ new favorite toys. The rapid pace of AI experimentation is creating a new wave of unpredictable usage patterns and costs.

Modern cloud-native infrastructure was adopted to increase agility and scale, but as it grows in scale and complexity, engineering teams are now drowning in operational noise. Industry research (The State of Observability for 2024) reveals that 88% of technology leaders report rising stack complexity, while 81% say manual troubleshooting actively detracts from innovation.

When your Microsoft 365 tenant reaches the SharePoint storage limit, the impact is immediate. File uploads start failing, Teams sites stop provisioning, indexing slows down, and storage overage charges begin applying automatically. For organisations storing large volumes of documents, drawings, media files, or project data, hitting the SharePoint capacity threshold can become a recurring and expensive problem—especially when underlying retention policies prevent deletion.

We’re thrilled to share some exciting news: Harness has once again been named to Inc.’s 2025 Power Partners list, recognizing companies that go above and beyond to help their customers succeed. This marks our second year in a row on the list — and while awards are always nice, this one feels special because it celebrates something deeper than technology. It’s about the relationships, trust, and collaboration that power real outcomes for our customers every day.