Operations | Monitoring | ITSM | DevOps | Cloud

As part of its pledged “fanatical” commitment to the success of its 125,000 customers across the globe, Rackspace optimizes its IT operations to the fullest. That way, this leading MSP ensures the highest quality and reliability of its vast portfolio of IT services across public and private clouds, and dedicated servers. “We support everything from gaming to e-commerce, telecommunications, medical, aviation — you name it.

Our May update brings new features to our Signl Center in the web app and adds a new view that displays your upcoming duties to the mobile app! When part of an on-call duty team, your private life and work-life-balance are pretty much affected. Knowing about scheduled duties in advance and having such information at hand, can simplify things a little bit. That’s why we have added a new feature to our mobile app. The mobile app now displays the next 3 upcoming duties if those have been scheduled.

Over the past few months, we’ve been steadily upgrading Instrumental’s alert management features! We’ve improved the overall user interface to make working with alerts faster and easier and added new features.

Enterprise data comprising business, operations and assets information, resides in different forms and in different places. While the data is distributed they carry important relationship insights which when leveraged can accelerate and improve decision making to drive the outcomes. This is one of the key challenges that analytics solutions, like AIOps, need to address.

Check out the latest StatusHub updates and features, including multilingual status page, updated icons, OpsGenie integration and more for the last two months.

In an always-on world, companies look to systems and processes to keep their services up and running at all times. The most important part of maintaining this uptime is having an Incident Management process in place to restore your services in the event of an interruption or unplanned downtime. Incident Management processes are typically used by SRE, DevOps, NOC and other IT teams to respond to incidents that affect services and work on restoring their uptime.