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The latest News and Information on Service Center Operations Manager and related technologies.

The best ways to visualize API responses in 2026

APIs power almost everything we use today, from cloud platforms and monitoring tools to ticketing systems and internal applications. But no matter how useful an API is, the response usually arrives as raw JSON. That's perfectly fine for machines, but much less convenient for people. Whether you're debugging an endpoint, exploring a new service, or building dashboards for your team, you'll probably want a better way to visualize that data. Fortunately, there are several ways to visualize API responses.

LAS Migration Aftermath: What Happened to Your License Usage Metrics?

When Citrix introduced License Activation Service (LAS), customers transitioned from the traditional file-based licensing model to a new cloud-connected licensing architecture. For most administrators, the migration itself was straightforward. The biggest surprise came afterwards, when familiar licensing metrics such as licenses in use, licenses available, and peak license usage disappeared from the Citrix License Server. The answer is no.

Our 3-month AI roadmap - the future of smart dashboards

AI is set to transform our technology landscape. For many of us working in software, it already has — developers are now writing more code, building more features, and deploying more applications, faster. For the teams supporting IT and software services that means more applications to support, across a greater breadth of technologies, and with more complexity (that is probably less well understood by the developers who created it). Your operational tooling needs to keep pace.

Scheduled Sharing in SquaredUp

Getting your dashboards in the right hands is vital for many teams. This typically means that someone has to remember to check them, and that rarely happens consistently. Stakeholders miss weekly updates, managers ask for reports that already exist, and your carefully-built dashboards sit unread while people wait for someone to send them a screenshot. Scheduled sharing is the frictionless feature that solves this issue.

Power BI vs. SquaredUp: Which is right for IT teams?

At first glance, Power BI and SquaredUp both look like dashboarding tools. In practice, they solve different problems. SquaredUp serves engineering teams and IT teams, including SREs, DevOps engineers, engineering managers, and technology leaders. It connects to monitoring, cloud, DevOps, and ITSM platforms. This gives teams a real-time insights into service health, performance, and key metrics in one place. Power BI is Microsoft's business intelligence platform, designed for analysts and business teams.

Webinar: Halo & SquaredUp - Dashboards that deliver

SquaredUp and Halo teamed up for a live webinar exploring why visibility matters, the reporting challenges many organisations face, and how HaloPSA data can be transformed into engaging dashboards using SquaredUp. We also heard from a customer on how they're using dashboards to manage costs and improve service delivery. Whether your goal is sharper reporting, greater visibility for customers, or a clearer demonstration of the value your services deliver, this session offers practical insights and real-world examples to help you get there.

Getting started with Huntress dashboards

If you run Huntress across a fleet of client environments, you already know the console gives you a solid view of agent health, threat detections and incident reports. What it doesn't give you is a way to put that data next to everything else you're tracking, your PSA tickets, your other security tools, the rest of your stack, so you can see the whole client picture in one place.