Operations | Monitoring | ITSM | DevOps | Cloud

Why Network Operations Needs Data-Centric AI

The discussion around AI in infrastructure and operations has become increasingly model-centric. Teams want to know what model a platform uses, how current it is, how much reasoning capacity it has, and how quickly it can be updated as the model landscape shifts. Those are reasonable questions, but they tend to arrive too early. In production operations, the more consequential question is what happens to the data before any model is asked to interpret it.

Action trails: The missing link between AI and human trust

When people talk about trusting AI, they usually focus on the interface. It summarizes and uses confident language with a level of clarity that feels reliable. But that’s all window dressing. None of it builds trust. Trust doesn’t come from what the AI says. A verifiable record of what the AI did makes it trustworthy.

What are the benefits of decentralized AI infrastructure?

Have you ever considered how you can utilize artificial intelligence (AI) without sacrificing control over your data and autonomy? As we continue to navigate the changes of AI in the 21st century, it is important to understand how decentralized AI infrastructure can empower individuals and organizations to harness the potential of AI while maintaining sovereignty over their data and decision-making processes.

You Are Building With AI. Who Is Watching What It Ships?

AI coding assistants have made it possible for a single developer to build and ship a production application in a weekend. Claude Code, Cursor, GitHub Copilot, and similar tools can scaffold a Rails app, write the models, generate the views, wire up the API, and push to production before Monday. This is genuinely exciting. It is also genuinely dangerous if you do not have monitoring in place before you ship.

LLM Observability: Lessons From MLOps w/ Maria Vechtomova (Cauchy)

For nine years, Maria Vechtomova was shouting about monitoring. Nobody cared, until LLMs arrived. As co-founder of Cauchy, Databricks MVP, and one of the most followed voices in MLOps, Maria has watched the field evolve from hand-built experiment trackers to today's flood of observability tools, and her central claim might surprise you: globally, nothing has changed. The fundamentals are the same: track your code, data, and models so you can roll back when something breaks.

New ways to agentically build and edit dashboards

The traditional dashboard workflow, teams slowly handcrafting visualizations to track critical KPIs, is dying in a world of AI agents. A few years ago, in a pre-agentic-everything world, we tried to make it easier for developers to monitor critical experiences. We introduced Insights pages, which were pre-configured dashboards any Sentry user could adopt instantly that surfaced common health signals, like Web and Mobile Vitals.

The AI Agent Accountability Crisis: Why Governance Isn't Keeping Up With Deployment

Every enterprise is building AI agents. Marketing has one summarizing campaign performance. Engineering has one triaging incidents. Customer support has one resolving tickets. Finance has one processing invoices. Each was built by a different team, using a different framework, with different assumptions about security. Now those agents are talking to each other through agent-to-agent (A2A) communication. The incident-triage agent calls the customer-support agent to check affected accounts.

AI Asked Our General Counsel Anything. She Didn't Hold Back.

What happens when AI interviews a tech leader? You get unexpectedly honest answers. Harness General Counsel Hanna Steinbach sat down with ChatGPT — and skipped the corporate script. From the realities of parenting while leading a legal team at a high-growth startup, to the daily habits that keep her grounded, this is the kind of candid leadership perspective you rarely see. Oh, and she's definitely the person sprinting to the gate right as boarding starts.