Operations | Monitoring | ITSM | DevOps | Cloud

For decades, IT operations teams have relied on monitoring for insight into the availability and performance of their systems. But the shift to more advanced IT technologies and practices is driving the need for more than monitoring – and so observability evolved. With infrastructures and applications that span multiple dynamic, distributed and modular IT environments, organizations need a deeper, more precise understanding of everything that happens within these systems.

Last night the Channel 4 website and app suffered an outage leaving football fans unable to stream the game. The highly-anticipated game between England vs Germany took place at Wembley Stadium on Monday, September 26. Channel 4 had the rights for this match and streaming was exclusively on their website and app. Kick off was at 7.45pm, with coverage from 7:00pm. The first Channel 4 website issues reported on Down Detector came in at 7:32pm and issues continued throughout the night.

One question many administrators are asking is: How can I effectively and efficiently monitor Azure Virtual Desktop technology? There are several options for monitoring Azure Virtual Desktop technology and this blog will cover some of the most popular ones. In this blog, we will focus on multi-session, native Azure virtual desktops.

Staying in control of your users’ digital experience and their level of satisfaction is the most important thing you can do as a software-based business. Yet, that’s impossible to do without a monitoring strategy and tools that enable you to visualize how customers interact with your app or website from their perspective.

Banking is about financial transactions. These are executed by sending payments and instructions over middleware. If you control the middleware, then you control the business. If the middleware fails, then the company fails. If you can see and analyze the transactions going through the middleware, you can see the business itself. And if you have real-time analytics of that data and it’s automatically actioned, then you can innovate and accelerate the company’s development.

It's always interesting to hear what feature requests dashboard users share with our product team. Sometimes it's big things — such as being able to set tokens on drilldowns — and sometimes it's little things. In Splunk Cloud Platform 9.0.2208, we've included a handful of Dashboard Studio "little things" updates.

The question isn't whether an incident will happen: it's when it will happen. Systems will crash. Software will fail. Vendors will suffer an outage of their own. It's your job to be prepared for these problems, and incident severity levels are one of the tools you need. Incidents have varying impacts on your business and customers. Incident severity levels are how you classify their impact and manage your response.