Operations | Monitoring | ITSM | DevOps | Cloud

The Rise of FinOps

As usage-based pricing models have continued to increase over the past decade, particularly for technology companies, there has been a major shift in budget planning and resource allocation. Since CFOs can no longer predict or approve each and every expense before they’re incurred, variations in usage costs can often make or break a company’s profitability. For example, two of the most common usage-based costs come from online advertising and IT-related cloud costs.

Effective Communication Between Healthcare Professionals - Best Practices

Effective communication between healthcare professionals is critical for timely and effective operations. In a modern healthcare environment, communication technologies are critical for connecting healthcare professionals with other caretakers and healthcare entities, ensuring the best, most effective, immediate care to patients.

A techy bedtime story: The tale of wizards, caves and how Serverless came to be

We’ve noticed interesting threads floating around the internet asking how would you explain serverless to a toddler. As it happens, we just turned three years old and to mark the occasion, we decided to take up the challenge and wrote a bedtime story, for serverless enthusiasts of all ages, about how serverless came to be, from the very beginning. It is a magical tale of the ingenious, life-changing journey that got us to a new universe called Serverless.

Optimised authentication methods for Ubuntu Desktop

Still counting on passwords to protect your workstation? When set up properly, alternatives to passwords provide a streamlined user experience while significantly improving security. These alternative authentication methods can also easily be combined to create a custom and adaptive authentication profile.

Configuration Management - bringing infrastructure chaos under control

For IT teams it has never been an easy task to build and maintain an inventory of all the systems, software and hardware that organizations are reliant on to deliver their services and do something meaningful for the business with this information. As organizations grow they accumulate more and more asset and config data. Information inevitably ends up scattered across multiple, disconnected repositories; ITSM tools, service catalogs, software asset management systems, databases, spreadsheets etc.

Here's the Top Tool Your IT Department Didn't Know They Needed

COVID-19 has impacted every single aspect of our lives as we knew them. Almost overnight, businesses had to create an entirely new working environment, parents had to become teachers and essential workers become the real heroes. As time goes on, more and more businesses are transitioning to 100% remote workforces.

A Day in the Life: Secrets of a Top Splunk Security Analyst

At Splunk, we’re proud to employ some of the top security analysts in the industry. On any given day, they’re investigating security incidents, triaging alerts and identifying threats so our systems and data — as well as those of our customers — remain secure. But what, exactly, do Splunk security analysts do? And what are some of their biggest challenges?

ITOM podcast episode 1 is out! Learn the basics of VPNs to enable your remote workforce

The wait is finally over. The first episode of our weekly podcast series aimed to alleviate all your remote work hassles is out. The efficacy of remote operations depends on a robust virtual private network (VPN). VPNs help facilitate remote work by acting as a conduit between an organization’s remote workers and its private network. VPNs ensure a safe passage for the transmission of business-critical data and grants end users access to on-premises services to maintain operational continuity.

Loki 1.6.0 released: Metric query performance up to 10x faster, push logs from any client to Promtail, query language and LogCLI enhancements, and more!

Things have been busy with the Loki project! Once again, we waited too long between releases, and there are so many new things I won’t be able to list them all. But that won’t stop me from trying, so let’s get to it. For a change of pace, instead of listing interesting PRs, I’m going to talk through Loki’s components and mention the changes in more of a paragraph style. Let’s see how this goes.

Static Thresholds vs. Dynamic Thresholds

IT monitoring is a complex field with several approaches to manage monitoring and alerts. Most of the current monitoring solutions provide Static Threshold-Based alerting, where IT Operations staff are notified when resource utilization breaches the defined threshold. The problem with Static Thresholds is that these are manually adjusted, and tuning it to meet the specific environment and needs of an organization is a major challenge for IT Operations teams.