Operations | Monitoring | ITSM | DevOps | Cloud

As the amount of data generated by organizations grows exponentially, the need for efficient and cost-effective storage solutions becomes critical. Cloud storage providers like Microsoft Azure offer a range of storage options to meet these demands. One such option is Azure Cool Tier Storage, a part of Azure Blob Storage, which is designed for cost-effective storage of infrequently accessed data.

With communications evolving at a dizzying pace, service providers of all stripes are challenged to adopt the latest technologies and reshape their businesses for the new world. Telco Cloud, an area Ribbon is deeply focused on, is one of the key components in helping operators transform successfully.

Agility matters in incident response, and the easiest way to spring into action is by having a well-defined team in place ahead of time. The right people in the right roles will help you respond to and resolve incidents more quickly and efficiently. In fact, we found in the Incident Benchmark Report that incidents with roles assigned had a 42% lower mean time to resolution than those that didn’t. But what roles do you need to fill?

Over two years after releasing The Forrester Wave™: Infrastructure Automation Platforms, Q3 2020, Forrester recently released The Forrester Wave™: Infrastructure Automation, Q1 2023 report. If you are unfamiliar with the most recent report, it examines eleven top vendors within this space, and their capabilities to help guide purchasing decisions based on need.

Just the other day I was working on a side project. As we sometimes tend to do, I began on the production branch thinking to myself, “I’ll move this to the feature branch before I push”. Of course, as we tend to do, I forgot that I was working from the production branch and git push’ed—triggering a production deployment. I’d have loved to be able to abort that deployment at that moment.

As I’ve discussed in my previous blogs in this series, smart networks are becoming increasingly important in an ever-increasing range of industries. These smart networks can deliver significant benefits, but there are some risks, challenges and issues associated with moving to “smart”. In my final blog in the series I will discuss what is required from a modernized communications network to counter some of these risk, challenges and issues.

Code reviews are a massively beneficial way to improve code quality, identify vulnerabilities, and establish coding best practices. According to Microsoft researchers, peer code reviews improve code quality by 15–35%. In addition, according to the Journal of Systems and Software, peer code reviews increase accountability by 30–40%.

Logistics does not only involve getting company resources from point A to point B. When a company has a logistics arm, they also need to develop the practice of field service management. This applies to any kind of customer-facing logistics, whether they are service vehicles for on-site support or company cars for client visits. Unfortunately, some organizations are immature when it comes to their field service management, employing only the most bare-bones approach to the discipline.

When containers and container orchestration were introduced, they opened the possibility of helping companies utilize physical resources like CPU and memory more efficiently. But as more companies and bigger enterprises have adopted Kubernetes, FinOps professionals may wonder why their cloud bills haven’t gone down—or worse, why they have increased.