Operations | Monitoring | ITSM | DevOps | Cloud

Agentic Pipelines now supports Claude Code

Last month, we introduced Agentic Pipelines, a new way to orchestrate AI agents to automatically, and routinely, handle the repetitive engineering chores so you can get back to solving the fun, cool problems. When we launched, Agentic Pipelines supported Atlassian’s developer AI agent, Rovo Dev. Today, we’re opening up Agentic Pipelines to even more teams: You can now run agentic steps in your pipeline with Claude as the provider.

Media Monitoring Evolved: How AI Makes Website Tracking Tools Essential

The average person would need 180 million years to read everything published online in a single day. For organizations trying to track what people say about their brand, manual monitoring stopped being viable somewhere around 2015. AI-powered media monitoring tools now process this impossible volume automatically, detecting brand mentions, analyzing sentiment, and flagging potential crises before they spiral.

Agent Timeline: The Flight Recorder for Your AI Agents

Last week, we introduced Agent Timeline, a powerful new observability experience purpose-built for debugging AI agent workflows in production. Agent Timeline uniquely connects AI-layer visibility to full-stack observability by organizing telemetry around an agentic conversation. A conversation contains one or more agent executions, each of which may contain LLM calls, tool invocations, handoffs, retries, human escalations, and downstream system calls.

Keep your Agents Under Control with agent-belt

You’re shipping a product with an AI-facing interface, or embedding AI-facing interfaces across your existing product line – skills your customers trigger, MCP servers their agent reaches for. Indie author or enterprise, your code runs in someone else’s agent runtime, against a model that updates every other day and a CLI that updates every other week. Cursor 2026.05.05-84a231c rolls out. Claude Code 2.1.132 lands the same week. OpenAI bumps gpt-5.5.

AI Dev Tools: What 100K Engineers at Google Really Taught Us

AI developer productivity, agentic workflows, and the lessons learned running engineering tools for 100,000+ software engineers at Google. John Montgomery, CCO at GitKraken, sits down with Asim Hussain, co-founder of Alterion AI and former Google VP of Engineering Productivity, to get real about what AI actually changes for engineering teams in 2025.

The New Compliance Crisis: AI Is Outrunning Its Controls

Enterprises have spent decades refining compliance frameworks around workflows that were linear, predictable, and well-documented. These frameworks were built for systems that executed actions deterministically and for human operators who made decisions slowly enough for oversight to keep up. In that environment, compliance could function as a retrospective discipline because the evidence required to validate behavior generally existed in complete, stable form.

Storage For The AI Tidal Wave | VAST Data CEO Renen Hallak

AI infrastructure is entering a new phase – one where the biggest challenge may no longer be building better models, but building systems capable of feeding them. In this episode of Uplink, Michael Reid sits down with Renen Hallak, Founder and CEO of VAST Data, to explore the infrastructure realities behind the AI boom. From software-defined storage and GPU-scale architectures to neoclouds and agentic AI, this conversation dives deep into the systems powering the future of artificial intelligence.

Enhanced Predictive AI suite, Google AI Studio integration, and more!

������ �������������� ������������ ���� ��������! We're a month into the year, and it’s already been an exciting start for ServiceDesk Plus. From expanding our AI provider integrations—which now include Google AI Studio alongside OpenAI, Azure OpenAI, and our own hosted LLM—to enhancing our Predictive AI suite, we’re excited to share some exciting updates to the cloud version of ServiceDesk Plus.