A Tour of the PagerDuty Mobile App
Senior Product Manager Vivek Saxena takes us on a tour of the PagerDuty mobile app, including new features, menus, and workflows.
Operations | Monitoring | ITSM | DevOps | Cloud
The Place Where Modern Operations & Technology Come Together
The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.
Endtest + Squadcast Integration: Alert Routing Made Easy
Endtest is a low code test automation platform enabling organizations to efficiently build automated end-to-end tests for web and mobile applications. If you use Endtest for your test automation requirements, you can integrate it with Squadcast, an end-to-end Incident Response tool, to route detailed alerts from Endtest to the right users in Squadcast.
FireHydrant Private Incidents & Runbooks: more control for you, more security for your customers
Ensuring the privacy and security of sensitive information is crucial no matter your company's size or industry. So when an incident comes up that includes sensitive information — Personal Identifiable Information (PII), financial data, accidental data breaches, or legal matters requiring privileged communication — your response process might need a higher level of security and discretion.
PagerDuty Operations Cloud Product Demo
Check out the PagerDuty Operations Cloud in action. It detects and analyzes event data from across your digital operations, automates infrastructure and workflows, and mobilizes the right team members to minimize the impact of disruptive events on customers, employees, and brand reputation. It will help your teams free up time, reduce operations costs so you can deliver seamless experiences for your customers.
PagerDuty External Status Pages
External Status Pages offer public audiences a unified source of truth about your infrastructure’s health. This feature can be customized to fit your brand’s look and feel, and you can define different views and sets of Business Services to display. Product Manager Jacky Leybman joins the stream to show off how customers can stay informed about ongoing incidents and read status updates, or subscribe to your status page to receive notifications via email.
What's New in Scheduling
Senior Product Manager Kara Smith joins us on Twitch to show off new features in the Scheduling UI in PagerDuty.
Squadcast Named Category Leader in IT Alerting by G2 | Squadcast
🚀Squadcast has been recognized by G2 as a Category Leader in the IT Alerting category! Backed by immense customer love, advanced features, and the highest possible scores 💯— Squadcast has made it to the Leader Quadrant! This video offers all the related updates!
The "people problem" of incident management
Managing incidents is already tricky enough, and you want to get to mitigation as quickly as possible. But sometimes it feels like organizing everything surrounding an incident is more difficult than solving the actual technical problem and you end up getting delayed or sidetracked during mitigation efforts. We call that scenario the “people problem” of incident management.
SIGNL4 Onboarding: Routing Alerts to Teams using Distribution Rules
The SIGNL4 Onboarding series walks users through the process's of SIGNL4 from Signup to Alerts to Settings. Today's video focuses on sending alerts to the right users via distribution rules. Learn how to create a distribution rules and to route alerts to different teams using criteria included in the events. This video is packed with helpful tips to help you get the most out of your account.
Our lessons from the latest AWS us-east-1 outage
In case you missed it, AWS experienced an outage or "elevated error rates" on their AWS Lambda APIs in the us-east-1 region between 18:52 UTC and 20:15 UTC on June 13, 2023. If this sounds familiar, it's because it's almost a replay of what happened on December 7, 2021, although that outage was significantly more severe and took longer to restore.