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The latest News and Information on Digital Experience Monitoring for End Users, Employees and Remote Working.

Nexthink - Overview

Nexthink Experience, a cloud-native platform, shines a light on all aspects of every single employee’s digital journey. As a result, you can make informed decisions to optimize their experience. Nexthink offers a unique combination of real-time analytics, automation and employee feedback across all endpoints to help IT teams meet the needs of the modern digital workplace.

Managing Remote Employee Experience: Lessons From a Fortune 1000 Healthcare Organization

Ensuring a productive remote workspace was one of the main priorities of many enterprises and organization in 2020. A majority of the global workforce across different industry verticals, including the healthcare industry, were forced to work remotely. Healthcare organizations had to quickly update infrastructure and software to support the shift without compromising productivity.

BCD Travel Selects Exoprise for Microsoft 365 Digital Experience Monitoring

Waltham, MA - June 10, 2021 - Exoprise, a leading provider of Digital Experience Monitoring (DEM) solution for Microsoft 365, today announced that BCD Travel, a provider of global corporate travel management services, has selected Exoprise to help the company achieve end-to-end visibility of critical Microsoft 365 SaaS application performance to enhance the digital experience, collaboration, and productivity of a large remote workforce.

What the Fastly Outage Can Teach Us About Observability

On Tuesday June 8th, the Content Delivery Network Fastly experienced an outage that made large swaths of the web unavailable for nearly an hour. To focus on the positive, this outage can serve as a wakeup call for Observability teams, because it shows how much modern sites depend on resources beyond their immediate control, and how hard it is to "observe" these kinds of issues with an incomplete Observability mindset.

BCD Travel Selects Exoprise For Microsoft Office 365 Monitoring

Headquartered in the Netherlands, BCD Travel manages global business travel. It operates in 109 countries with annual revenues totaling $25 billion and employs nearly 11,000 people worldwide. To meet the current and future needs of a growing virtual workforce, the Network Operations Center (NOC) group at BCD Travel had to adapt and scale its IT infrastructure operations. Additional capabilities were needed to monitor Microsoft 365, Azure, Active Directory, AWS, Teams, and other critical SaaS services.

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How to Monitor ALL of Microsoft 365

Only Exoprise provides full coverage for synthetic monitoring of the entire Microsoft 365 suite. The use of 8-10 different synthetic sensors per site provides customers and prospects with an ideal start. These site locations may include corporate headquarters, branch offices, or work from home settings with knowledge workers. Exoprise effectively monitors the health, availability, and performance of applications such as Azure AD, Exchange Online, Teams, Yammer, OneDrive, Outlook, Portal, etc. via synthetic sensors and captures real-time metric data in CloudReady.

Kudos, You've Earned a Digital Experience Monitoring Reward!

Digital experience has existed for a while now. We have now begun to scratch the surface to measure it. So that calls for Digital Experience Monitoring (DEM). DEM extends Application Performance Monitoring (APM) and Network Performance Management (NPM) to view and optimize application performance issues from the end-user perspective.

Exoprise Delivers Resilient Digital Experience and Microsoft 365 Visibility to BCD Travel

Founded in 2005 and headquartered in the Netherlands, BCD Travel is a provider of global corporate travel management with offices in more than 100 countries. The company simplifies the complexity of business travel and drives savings for travel and procurement partners. The company's IT department has hundreds of employees worldwide with expertise in managing and supporting infrastructure across North America, Europe, and Asia.