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The latest News and Information on DevOps, CI/CD, Automation and related technologies.

From Firefighting to Future-Building: The Human Journey to Zero Ticket IT

In today’s era of AI-powered transformation, the excitement around automation is palpable. Technology leaders race to deploy AI agents, build self-healing systems, and create digital environments that seem almost magical in their seamlessness. But amid all the buzz about automation and efficiency, it’s crucial we don’t lose sight of the most powerful force behind any successful transformation: people.

How to Strengthen Your SDLC Audit Trail with Improved Access Control in Kosli

Automating SDLC Governance is one of our key use cases. Kosli gathers all of the evidence your engineering teams need for change management and audit by recording every step in their SDLC, from commit to production, across all of their CI/CD tools. But robust SDLC governance doesn’t just depend on gathering all the necessary data - it also depends on controlling who can add to that data. And that’s exactly what our new access control feature solves.

Which hosting strategy wins for enterprise Magento?

When you’re running an enterprise-level Magento store, you can’t afford to leave infrastructure decisions to chance. With large product catalogs, high transaction volumes, and complex integrations, your hosting choices can directly impact your bottom line—and your sanity. The right solution gives you the performance, reliability, and scalability you need while reducing complexities, maintenance overhead, and cost.

Common Magento deployment pitfalls and how cloud automation fixes them

Magento is a powerful eCommerce platform, trusted by businesses large and small for its flexibility and robust feature set. Yet, anyone who has managed a Magento project knows it can be an adventure—especially during deployment. Misconfigured environments, extension conflicts, and unpredictable performance are just a few issues that can turn a routine release into a hair-pulling session.

Fix flaky CI tests by chatting with your IDE

Flaky tests are a serious productivity problem. When tests sometimes pass and sometimes fail without code changes, they undermine trust in your CI pipeline and drain time from engineering teams. Debugging them often turns into a slow process of chasing logs, rerunning builds, and trying to guess what went wrong. This post shows how to quickly detect and fix flaky tests directly in your IDE by chatting with an AI assistant.

RITA Demo

Watch a demo of RITA, the first AI Agent powered by Resolve Actions. RITA brings smart, real-time assistance to IT ticket handling, where delays often occur. From auto-populating ticket fields and translating user inputs to generating new knowledge articles, RITA enhances the efficiency and accuracy of every support interaction.+ Increases first call resolution rates+ Scales your service desk capacity while retaining quality.

Empowering Engineers To Act On Cloud Costs - Right From Where They Work

At CloudZero, our mission has always been clear: power efficient innovation in the cloud by connecting engineering decisions with business outcomes. But here’s the truth — we’re not just solving for visibility. We’re solving for action. In order to turn theoretical savings into actual waste elimination and tangible outcomes, you have to enable engineers to act on cost insights within the tools and workflows they already use. CloudZero’s new Jira integration does just that.

What Is a Network Assessment, and What Is a Network Audit?

These days, networks are larger and more complex than ever. It’s all too easy to fall short when managing performance, security, and compliance. That’s where network assessments and network audits can help. Both network assessments and network audits can give you a more comprehensive understanding of your network and its current strengths, weaknesses, and threats. As a result, you can quickly identify and resolve issues.