Operations | Monitoring | ITSM | DevOps | Cloud

Here at MetricFire we’re moving some huge rocks to get more benefits for our customers. Our tech team is migrating our Graphite backend from a Riak database to TimescaleDB. This will drive huge benefits for our customers stemming from the new ability to access their database through PostgreSQL querying. Simultaneously, we’ll be migrating our cloud provider from Hetzner to AWS. This drives further benefits surrounding latency, uptime and security requirements for our customers.

In this blog we’ll share the journey we went on to solve a not-so-easy customer problem: a critical Windows services restart during Puppet agent upgrades. As with most software fixes, it starts with a customer ticket: component DHCP Server service restarts after an upgrade. This troubleshooting journey goes from analyzing Windows installer logs, to using undocumented Windows API calls, and back to the Windows installer logs, until we eventually found a solution.

Qovery is excited to announce that we are now a silver member of the Cloud Native Computing Foundation (CNCF) and Linux Foundation (LF). As a CNCF silver member, we are looking forward to contributing to CNCF projects and playing an active role in developing the cloud-native ecosystem. Qovery also recently makes is deployment engine open-source, an abstraction layer library that turns easy apps deployment on AWS, GCP, Azure, and other Cloud providers. ‍

Let’s talk through a scenario: You have a Linux-based VM running on DigitalOcean (aka a Droplet), and you install Netdata on it using our recommended kickstart script. As the installation process winds down, the Droplet starts up the Netdata Agent’s web server and serves the local Agent web dashboard on port 19999.

Log monitoring can be a tedious process. When you have logs, you generate numerous log files in the log database that you need to track. Though a log file parser can help you search through multiple or large logs easily, it’s typically one of those processes which we only look at once it stops working. The windows system logs contain operating system logs as well as logs from applications such as Internet Information Services (IIS) and SQL server.

Last October, I published a blog post describing the efforts we've committed to on the Bitbucket Cloud engineering team to achieve world-class reliability. A lot has happened in the past year (understatement of the year)! What the team has accomplished is tremendous, but we've also learned a thing or two that we can work further to improve.

Cloud is a driving force that is reshaping organizations to adapt their people and processes in embracing this game-changing technology. Recently, Mike Fonseca of HashiCorp published a Guide to Cloud Cost Optimization with HashiCorp Terraform, in which he details how Densify can seamlessly integrate with Terraform in to help ensure your enterprise infrastructure is always cost optimized.