Operations | Monitoring | ITSM | DevOps | Cloud

As we step into a new year, one truth stands firm in financial services: resilience isn’t optional – it’s expected. Markets fluctuate, regulations evolve, and technology accelerates. Amid this complexity, IT leaders carry the responsibility of ensuring that operations don’t just survive disruption, they thrive through it.

Prior to working for a software company, I spent most of my career working for financial organizations. I have lots of friends who still do. Talking with one the other day, the question came up, what keeps you up at night? Her one word response was a little surprising: Fraud. Understand, she’s in charge of managing data at a bank. You’d expect maybe uptime, performance, high availability, any of the standard data management worries. Instead, it’s fraud.

Our December Harness AI updates focus specifically on enhancements to Harness AI governance. You can review our Harness AI November updates here.

Think about how airlines assign seats on a plane. Some have extra legroom. Some sit near exits. Some are cheaper, while others cost a premium. Certain passengers also have strict requirements, like families traveling together or travelers who paid for a specific class. Now imagine boarding everyone randomly. A passenger who paid for extra legroom (perhaps for health reasons) ends up squeezed into a middle seat. Families scatter across the cabin. Premium seats sit half empty while the back rows overflow.

Manual mTLS vs. Service Mesh: Which is right for your Kubernetes cluster? Explore the operational risks of manual setups and the benefits of node-based encryption.