Tiger teams: How we tackle urgent, cross-functional challenges at Grafana Labs

A year ago, we hit a wall. Our Grafana OSS releases were excruciating to execute. The process was confusing and hard to follow, security patches were non-trivial, and many engineering hours were lost to an overly manual process. We needed to move fast, cut through ambiguity, and pull in just the right people without waiting on roadmaps or org charts.

What's new in the Infinity data source for Grafana: support for JQ parser, additional HTTP methods, and more

Since its launch in 2020, the Infinity data source for Grafana has become the go-to solution to seamlessly query and visualize data from JSON, CSV, XML, and GraphQL endpoints within Grafana. Allowing users to integrate diverse data formats via HTTP-based APIs, the Infinity data source has enabled a wide range of use cases within our community over the years — from visualizing cloud computing costs to popular Pokémon games.

AWS metric ingestion for less: Save money and get near real-time stream into Grafana Cloud

There’s a new way to ingest AWS metrics into Grafana Cloud that makes observing your AWS resources more cost-effective, easier to operate, and more accurate. You can now stream metrics into the AWS Observability app in Grafana Cloud in near real-time thanks to our new integration with Amazon CloudWatch and Amazon Data Firehose. We’re already using it internally, and we’re finding that it’s not only easier to operate—it’s at least five times more cost-effective.

Dashboards say green. Users say It's broken.

Your infrastructure metrics are all green. The code is clean. But support tickets are rolling in. What’s going on? The problem: traditional monitoring tools stop at your infrastructure. They don’t tell you if the user can actually complete their task. As @gerardo explains, the objective of a car is not to have the correct tire pressure or gas levels... it’s to get from point A to point B. User experience works the same way. What’s the point of having green metrics when your users are not experiencing the same thing?

Top 3 Jira reporting tools: SquaredUp vs Power BI vs Jira

A recent survey revealed that developers and engineering teams waste 8+ hours a week on inefficiencies in their role. Poor reporting tools are a main contributor, with Jira being regarded as a frequent source of friction. But since Jira is so deeply embedded in most organizations' infrastructure and processes, replacing it is not really an option. Rather, the solution lies in optimizing how users interact with it rather than abandoning it altogether.

Actionable insights into the end-user experience: an overview of Grafana Cloud Frontend Observability dashboards

One of the biggest challenges in frontend development is identifying when and why users encounter performance issues, whether it’s slow page loads, JavaScript errors, or failed HTTP requests. With Grafana Cloud Frontend Observability — a hosted service for real user monitoring (RUM) — you get immediate, clear, and actionable insights into the end-user experience of your web applications.

Data-Driven Decisions: What Ops Can Borrow from ERP Dashboards

In operations, we talk a lot about metrics. Teams rely on dashboards, charts, and alerts to spot issues before they spiral. But the truth is, many Ops dashboards are overloaded with noise and lack the clarity that decision-makers need. Business leaders in other domains, like enterprise resource planning (ERP), often take a more disciplined approach. Their dashboards are built to show exactly what matters for day-to-day and long-term performance.