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Tuning MySQL and the Ghost of Index Merge Intersection

Optimizing SQL queries is always fun—except when it isn’t. If you’re a MySQL veteran and have read the title, you already know where this is heading 😉. In that case, allow me to regale the uninitiated reader. This is the story of an (apparently) smart optimization to a SQL query that backfired spectacularly—and how we finally fixed it. It started off with a customer noticing that a SQL query was running slowly in their environment.

Dev Sneak Peek: Collapsed Reply Threads

We’ve heard your feedback and are happy to announce that Mattermost will be introducing Collapsed Reply Threads in beta early next year! This feature is a top priority for our team and is the most voted feature request on our idea forum. Threads are core to the messaging experience in Mattermost. They allow users to organize conversations about various topics within a channel.

Messaging is now mainstream: Salesforce's acquisition of Slack

The internet is changing all aspects of business communication, and with more of us than ever working remotely, it’s a change that is accelerating. Messaging—the ability to synchronously communicate with teams, coordinating work and workflows—is at the center of this new mode of day-to-day business life. The importance of messaging tools—like Slack, Microsoft Teams, and Mattermost—is well-known to those who have already made this shift.

Ethical artificial intelligence: the most important movement you've never heard of

Fake news spreads six times faster than factual news. The algorithms built into social media software, in an effort to hold our attention, feed us information that triggers the basest instincts of our complex psychologies. These are some of the starkest realities exposed in the Netflix documentary “The Social Dilemma.” Holding our attention is what the robot (if you will) was programmed to do. And it’s doing its job really, really well.

The Best Ways to Make Your Business Agile During the Pandemic

Due to the situation with the pandemic, today companies try to forecast the future and formulate the best business strategy. How to plan business strategy development, if no one knows exactly what will happen tomorrow? Well, it's impossible to predict every little thing, but with the Agile approach in business, the company can adapt quickly to any changes.

The Best Ways to Make Your Business Agile During the Pandemic

Due to the situation with the pandemic, today companies try to forecast the future and formulate the best business strategy. How to plan business strategy development, if no one knows exactly what will happen tomorrow? Well, it's impossible to predict every little thing, but with the Agile approach in business, the company can adapt quickly to any changes.

Building an enterprise service desk with multiple service desk instances on ServiceDesk Plus

In this session of the #Masterclass: Advanced Series, we'll look at how enterprise service management (#ESM) works in ServiceDesk Plus. You will learn how to integrate and manage different instances for different business functions using ServiceDesk Plus' ESM features. Watch the video to learn the fundamentals of building your own enterprise service desk and running it efficiently with #ServiceDeskPlus.

Use Deployments in Jira to connect your CI/CD tool - Demo Den December

Gareth Wham, a Product Manager on the Jira Software team, gives an overview of the new Deployments in Jira view. Check out this demo to see how Deployments in Jira allows anyone on the team to get a real-time view of where a deployment is, across any CI/CD provider, as it moves through the pipeline.
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Is IT Prepared for a Hybrid Remote Workplace Environment?

Return to work is happening. After working remotely from home for months due to Covid, companies are now offering employees the option to return to their workplace. In a survey done by Google, 62% of its workers would like to return to the office at some point and see their work future as more flexible. This sentiment is catching up among the rest of the enterprises in Silicon Valley and the rest of America. The hybrid remote workplace model continues to be appreciated by employees seeking to spend more time with family and engaging with the office community.