ServiceDesk Plus’ latest recognition comes from Gartner’s Capterra, which has awarded ServiceDesk Plus a position in its Top 20 IT Asset Management Software report. This recognition affirms ServiceDesk Plus’ commitment to providing all that a business needs as a full-fledged IT service desk tool with a robust built-in IT asset management (ITAM) module.

Slack went down and Twitter activity went up, but what did your team do with its downtime? Did you sit and ping your workspace over and over, waiting for the inevitable return? Did you give up and have a coffee? Did you use it to stay productive and get things done? Ok, I’m not your boss and sorry I asked that last question. Maybe if you were not productive it’s because an outage makes it hard to focus.

Mattermost 5.13 ships with several platform and mobile improvements designed to help your team work better together. Try these new features by downloading Mattermost 5.13 today. Since it includes security updates, upgrading is recommended.

Recently, a Mattermost customer needed a way to provide Mattermost access to team members of newly acquired business entities. After reviewing the security posture of the companies they acquired, they realized they all had different policies, tools, and systems and needed to bring them all up to the same standards and create an easy to manage multi-authentication solution. The solution they implemented gave the organization a singular login and multi-factor authentication service.