Operations | Monitoring | ITSM | DevOps | Cloud

Mattermost survey reveals remote work is here to stay

Mattermost has always been a remote-first company. Building a product that safely and securely allows our teams to communicate with each other regardless of geography or distance is the cornerstone of our philosophy on working remotely. Over the last year, the world of working online from home changed dramatically. Many people have been forced to move into a working situation they might not have been familiar with.

What the new WhatsApp Privacy Policy is all about and what it means for you

It was January 2007 when Steve Jobs officially announced the 1st Generation iPhone. At the time, there’s no doubt that he foresaw how the newly created concept of smartphone applications would become part of our everyday life. Fast forward a decade and we now have apps for literally everything, from trackable maps to online shopping, online banking to instant messaging.

CloudTalk - Call Center Management Tool for Sales and Customer Service

No matter the size, every company has to communicate with their customers – some need just to handle occasional questions and issues while others make and answer calls daily. But both can agree that customers’ expectations are increasing drastically, and living up to those expectations becomes more and more difficult.

5 Keys to Managing Individual Performance Remotely

The goal of management is always to ensure productivity and the fulfillment of preset objectives. But having so many employees working remotely because of current global circumstances or corporate policies makes performance management challenging. Here we have keys to managing individual performance remotely. None of these keys involve cracking a whip for getting the level of performance you want.