Following the record-breaking Hacktoberfest that saw more than 200 contributions to Mattermost in October, we held a virtual hackathon November 22–26. Over the five-day period, 45 members from our open source community, including contributors and staff, created amazing features and plugins for Mattermost. We were all impressed by the Mattermost Hackathon presentations last week—wow!
Utilizing ChatOps for issue resolution isn’t new, but the benefits of using a single tool for communicating and resolving issues gives it lasting power. The ChatOps model enables teams to take action on their day-to-day work directly from collaboration platforms, including Microsoft Teams. Since many Dev and ITOps folks are using Microsoft Office 365 for their daily work, it was a natural next step for Opsgenie to align with Microsoft Teams.
Since our inception, open source contributions have been integral to our business and success. This October, as we participated in the great Hacktoberfest event, organized by Digital Ocean and hosted by GitHub and this month as we host our own hackathon event, we reflect upon and appreciate our community.
Mattermost 5.17 ships with new features that will help your team work together more productively.
Commits are fundamental to Git, but not all developers have a comprehensive understanding of what a commit actually is and how it gets applied to your project. In short, a commit is a snapshot of your Git repository at one point in time. In this beginner Git tutorial video, we will dig into the journey of creating a commit.
Managing a Service desk is like firefighting. You are always on your toes; the next incident can arise anytime even though you are buried under tons of service requests. So, what to do? The very definition of an incident is unplanned disruption of a service or services; this makes incidents by nature non-standard and un-predicable. Service requests, on the other hand, are better defined since there are standard deliverables.
