Utilizing ChatOps for issue resolution isn’t new, but the benefits of using a single tool for communicating and resolving issues gives it lasting power. The ChatOps model enables teams to take action on their day-to-day work directly from collaboration platforms, including Microsoft Teams. Since many Dev and ITOps folks are using Microsoft Office 365 for their daily work, it was a natural next step for Opsgenie to align with Microsoft Teams.

Since our inception, open source contributions have been integral to our business and success. This October, as we participated in the great Hacktoberfest event, organized by Digital Ocean and hosted by GitHub and this month as we host our own hackathon event, we reflect upon and appreciate our community.

Mattermost 5.17 ships with new features that will help your team work together more productively.

Commits are fundamental to Git, but not all developers have a comprehensive understanding of what a commit actually is and how it gets applied to your project. In short, a commit is a snapshot of your Git repository at one point in time. In this beginner Git tutorial video, we will dig into the journey of creating a commit.

Managing a Service desk is like firefighting. You are always on your toes; the next incident can arise anytime even though you are buried under tons of service requests. So, what to do? The very definition of an incident is unplanned disruption of a service or services; this makes incidents by nature non-standard and un-predicable. Service requests, on the other hand, are better defined since there are standard deliverables.

Efficiency tools are everywhere. Software, planners, lists, you name it. There’s a huge industry around helping you be more well-organized and effective at work. But you already have the most powerful efficiency tool available: your brain. Whether it’s your first job or you’re eyeing retirement, there are proven techniques you can use to amplify that big mass of neurons in your head.

At Collabora, we use Mattermost, a convenient messaging system that allows us to stay in touch all day. We also use it for sharing documents and wanted to contribute to making the document collaboration experience better. That’s why we decided to create the Collabora Mattermost Plugin, which allows users to view and edit documents directly in Mattermost.