Operations | Monitoring | ITSM | DevOps | Cloud

At Atlassian, we believe that the future will be led by innovation and technology. Particularly now, in the midst of the COVID-19 pandemic, we can see just how integral the tech industry has become, interwoven into every facet of our lives. As technology becomes indispensable, it is inevitable and appropriate that governments take steps to mitigate the risk factors from this deep integration of digital technologies into our day-to-day lives. Get stories like this in your inbox.

There are so many features to enjoy when using GitKraken—it was named the #1 Git client for 2021 after all—so our team periodically shares tips for getting the most out of your chosen Git companion through our #GitKrakenTip blog series.

Mattermost v5.31 is generally available today. This is an Extended Support Release and includes bug fixes for increased stability (see changelog for details) as well as the following new features: Enterprise Edition All Editions

The past year has emphasized the importance of digital experience, especially in service delivery. For organizations forced to adopt flexible remote work policies, the IT help desk has been instrumental in business continuity. If end users in your organization are still struggling to find the necessary resources to support their technology, or if IT is still adjusting to the influx of tickets and requests, it may be time to evaluate the foundation of your strategy.

BizWho? Why do I even care about it? BizOps, or as the newbies call it Business Operations, is the foundation for scalability. If your goal is to take your company from a Palo Alto garage to unicorn status, good luck getting there in one piece without BizOps.

The COVID-19 pandemic has accelerated the use of remote selling techniques as organizations adapt to the work-from-home environment, such as the “new school” digital buying practices and “digital-first” sales trends. The transition from face-to-face to virtual selling is ongoing but has already increased the adoption of remote sales models. Many sales reps are also working from home which is a new challenge.

And you thought you were having a bad day…did you see what happened to the developers over at Nissan? The source code (Git repos) for Nissan’s mobile apps and internal tools was leaked to the Internet because the link was publicly accessible and the password easy to guess. 😬 Yikes.

The first few weeks of COVID-19 lockdowns were chaotic for organizations in every industry. As financial institutions adapted and responded to the COVID-19 outbreak, many security leaders turned to FS-ISAC’s Connect app, the real-time chat feature powered by Mattermost, to connect with other teams and collaborate on response plans.

In this week‘s Tip of the Day, we’re going to explore more of Catchpoint’s third-party integrations. Last week, we discussed how Catchpoint can be integrated with existing collaboration tools focusing on Slack. The demo walked through the process of setting up an integration with the communication platform, specifically how to feed Catchpoint alert data into a Slack channel.