Gone are the days when a patient could go into a healthcare facility and only see one physician from start to finish. Today, care teams are replacing the traditional approach to healthcare. These newer models are more patient-centered and include “Teamlets ” and “Family Team Care ” as part of their approach. In order for these new models to be effective, they not only need changes in resources but also require a change in the way they communicate.
Today we’ve added a new integration with the DataDog service. This means that you can now import your monitoring data from StatusCake to DataDog each time that an UP or DOWN status is triggered on a StatusCake test.
King James I of England missed the mark when he allegedly proclaimed “No news is better than evil news”. While you may not be receiving any alerts, that may actually be indicative of your sender system malfunctioning. How are you supposed to know, then, if that is the case?
Last month, Atlassian attended SITS 2018, The Service Desk and IT Show. We staffed a busy booth, demoing our software and learning about challenges facing the support managers, analysts, IT directors, and CTOs in attendance. Our own Principal Solutions Engineer, Paul Buffington, also spoke to an overflowing crowd about best practices for incident management. We sat down with Paul to get his thoughts on some of the most noteworthy ITSM trends.
SAN FRANCISCO – July 16, 2018 – PagerDuty, a global leader in digital operations management, today announced that it has expanded its collaboration with Amazon Web Services (AWS) and is now available on AWS Marketplace. This enables AWS customers to purchase subscriptions to PagerDuty more easily and quickly.
Oftentimes, enterprises struggle to notify customers, employees, partners and other key stakeholders about incidents. Yet failure to maintain constant communication with key stakeholders may slow down incident response. Worst of all, a lack of communication may put customer relationships in danger and lead to revenue losses, brand reputation damage and other long-lasting business issues.
Announcing the following new integrations: Microsoft Active Directory, Statusy
In our previous article (How to Scale and Manage Millions of Metrics), we looked at correlations in terms of name similarity, but there are other types of similarities that occur between metrics.
