Operations | Monitoring | ITSM | DevOps | Cloud

Alerts to Incident Response in Three Easy Steps

You may already be using Splunk to ingest data and generate alerts and dashboards so you can take quick action on problems, but did you know you can quickly start a VictorOps trial and in three easy steps, have great Splunk alerts escalated to the right teams and people with a mobile app notification, SMS message or a live phone call?

Modern ITSM Solutions: Creativity in Incident Response (Bring Your Own Tools)

The IT landscape is constantly evolving. A tool that is heavily used this month, may be virtually obsolete the next. In a such a dynamic ecosystem, the methods used to implement these tools are unique to every organization. Therefore, it has become crucial for organizations to implement an incident response process that incorporates any combination of tools, even those that are highly siloed and departmental.

PagerDuty and IBM Watson AIOps Team Up to Automate Real-Time Responses

“The way we work has changed forever.” Those are words that our CEO Jennifer Tejada used in her interview with Yahoo Finance a couple of weeks ago. Those words made me stop and think about how much of our customers’ daily work has changed irreversibly. Working from home has changed from a luxury to a necessity, so how do folks in the IT world adapt to this change?

Patching Operating Systems While Working from Home

A security flaw in your organization can cause huge financial loss, credibility and litigation issues. Enabling patch management in your organization can help you fix and avoid the chance of any vulnerabilities in the future. OpsRamp's built-in patch management capabilities can provide a 24*7 availability of your infrastructure. OpsRamp supports patch management for two types of environments: Windows and Linux.