Operations | Monitoring | ITSM | DevOps | Cloud

Answer any cost question faster with the Cloud Cost skill in Bits Chat

Managing cloud, AI, and SaaS costs means answering a steady stream of questions from finance, leadership, and engineering teams. What changed? Which team owns the spend? Was an increase expected? Are we still on track against the budget? When each answer requires moving between dashboards, filtering cost data by team or service, or manually correlating billing data with observability data, it can slow down investigations while costs continue to rise.

Trust, Resilience & AI: A Customer Panel with TD Bank & New York Life

What does it really take to be "the calm in the storm" during a major incident? In this candid panel from PagerDuty on Tour, Chris Conklin (Technology Executive AIOPs, TD Bank) and Sam Brinley (CVP Enterprise Cloud Solution Architect & Engineer at New York Life) sit down with PagerDuty to talk through two decades of evolution in IT operations – from the "Wild West" of early network management to today's push into AI and agentic operations.

AI-Powered Ransomware Is Here: How Agentic AI Is Changing Cybersecurity

AI-powered ransomware is becoming a reality. Researchers recently demonstrated autonomous AI agents that can scout networks, steal credentials, and accelerate ransomware attacks. In this 60-second Zero Ticket Minute, learn what this means for cybersecurity, IT operations, and the future of agentic AI. Can AI also help stop these attacks? Watch to find out.

New AI Features in Playwright (Live-Webinar)

An AI agent that can't open a browser is just guessing. Stefan from Checkly shows how giving AI coding agents a real browser via Playwright enables reliable end-to-end test generation and debugging, closing the quality gap created by faster, AI-driven shipping. The session compares Playwright MCP vs the Playwright CLI for agent workflows, showing that thanks to MCP spec changes, lazy tool loading, and skills, the two are now effectively just different interfaces to the same tool, with no real token advantage either way.

How to use Grafana Assistant with the AWS CloudWatch data source

Grafana Assistant meets AWS CloudWatch! In this video, Staff Software Engineer Ivana Huckova shows how to use Grafana Assistant, the AI agent built into Grafana Cloud, with the Amazon CloudWatch data source. Watch her query CloudWatch metrics and logs in plain language, build dashboards in seconds, and troubleshoot AWS resources — no query syntax required.

How Business Process Workflow Automation Reduces Human Errors

Human error is one of the most expensive problems businesses deal with every single day. From data entry mistakes and missed approvals to incorrect invoices and compliance oversights, the cost of getting things wrong adds up fast. The good news is that business process workflow automation is changing how organizations manage their operations, and reducing human error is one of the most compelling reasons to adopt it. When repetitive, rule based tasks are handed off to automated systems, the margin for error shrinks dramatically and the quality of output improves across the board.

Top Tips: Stay creative in the age of AI

Top Tips is a weekly column where we examine the trends transforming the workplace. This week, we're exploring the relationship between AI and creativity, why convenience shouldn't come at the cost of original thinking, and practical ways to keep your creative edge sharp. Have you ever heard of the prefrontal cortex? It's one of the most fascinating parts of the human brain.

Harness + Cursor IDE: Accelerating Safe Software Delivery with AI Agents

While AI coding assistants help developers write code faster than ever, the traditional manual workflows for delivery, security, governance, and production readiness often create a bottleneck. In this demo, see how Cursor and Harness bridge this gap by turning AI-generated code into a safe, governed, and production-ready software delivery lifecycle right from your IDE.

You're already using AI without realizing it

You're already using AI without even thinking about it. That's the realization that kicks off this ShipTalk moment: Apple Maps quietly using on-device machine learning to learn your routes and driving habits — complete trust, zero thought. Which raises the real question: why aren't we there yet with AI in software delivery? The answer comes down to one word: guardrails. Consumer AI earned invisible trust. Shipping software hasn't — not until the guardrails catch up.