Operations | Monitoring | ITSM | DevOps | Cloud

PagerDuty + Microsoft Build 2025: Transforming critical work with AI and automation

At Microsoft Build 2025, PagerDuty was featured in key announcements showcasing how intelligent agents and real-time automation redefine digital operations. From Microsoft Copilot to the launch of a new Azure SRE Agent, PagerDuty was highlighted as a strategic partner in enabling intelligent, scalable incident response.

A Simple Guide to Monitoring and Optimizing Prometheus CPU Usage

Prometheus is supposed to help you monitor your stack, not become the thing you need to monitor. But if you’ve ever seen it spike in CPU and slow everything down, you know that’s not always the case. High Prometheus CPU usage usually shows up when you're scraping too many metrics, using expensive queries, or running with default configs that don’t fit your workload. This guide covers how to track Prometheus CPU usage, what typically causes it, and how to fix it.

VPC Log Format: Custom and Advanced Configurations

VPC Flow Logs come with a default format that gives you basic network traffic details. But you can tweak the format to capture exactly what you need. This can lower costs, speed up processing, and make your logs fit better with what you’re trying to monitor. If you want to improve security, keep an eye on performance, or save money, adjusting your VPC logs can make a big difference. Let’s take a look at some practical ways to customize your logs beyond the default settings.

Surprised By Your AWS ELB Bill? Here's What Happened

On May 1st, AWS corrected a long-standing billing bug tied to Elastic Load Balancer (ELB) data transfers between Availability Zones (AZs) and regions. That fix triggered a noticeable increase in charges for many users, especially for those with high traffic volumes or distributed architectures. The problem wasn’t new usage; it was a silent correction to an old error.

Under the hood: Request coverage feature

‍ The ilert mobile app is primarily used by responders to receive notifications about critical alerts, react to them on the go, and check their current on-call status. It has various capabilities, including critical notifications via push, quick actions for alerts, and critical alert settings. The app enables responders to view their current on-call shifts and escalation policies, take on-call shifts from somebody else, and create coverage requests to ask for on-call shift handover from a colleague.

What are Microservices? A Path to Scalability and Agility

If developing scalable, agile applications is a priority for your business, microservices may provide a compelling solution. But what are microservices exactly? The proper microservices definition refers to a modern architectural approach where an application is built as a collection of loosely coupled services. Each service is independent, self-contained, and designed around a specific business capability.

Ownership change of the ansible-collection-icinga to NETWAYS

After NETWAYS has already taken a leading role in the past in maintaining the Ansible Collection Icinga, contributing features and bug fixes, it’s now official: The Ansible Collection Icinga is moving into the NETWAYS namespace (on GitHub and Ansible Galaxy). The people involved in the repository will remain largely the same.

15+ Continuous Deployment Tools To Streamline Your Workflow

In our post, 9 Continuous Delivery Tools For Reliable Releases, we explored why continuous delivery is critical to building robust development pipelines — and how it helps teams deliver customer value while boosting the bottom line. Today, we’re diving into the next evolution of that pipeline: continuous deployment. Today’s technology companies need to release quality features quickly and put them in users’ hands even quicker.

How AI Improves Ecommerce Customer Support Without Making It Feel Robotic

In today's ecommerce landscape, artificial intelligence isn't just a tool - it's reshaping how support teams operate behind the scenes. From smart chatbots handling peak-hour tickets to predictive systems flagging churn risk before it happens, AI is doing the heavy lifting. It's making operations faster and more scalable. But as automation spreads, a new concern is surfacing: how do you maintain the warmth and tone that customers associate with your brand? Efficiency is great - until it starts to feel cold. And that's where the balance gets tricky.

Oleksandr Orlovskyi - Independent Review of the Financial Freedom Academy Crypto Course

The results of FFA students are impressive: +$380 from selling a single NFT, +$7,000 per month from selling Coinslist accounts, +$350, +$480, +$1,300, and even +$6,000 on ICOs, +$1,200, +$2,000, +$5,700 from participating in retrodrops - the list goes on. Oleksandr Orlovskyi, a crypto expert with 8 years of experience, has taught over 20,000 people how to earn with cryptocurrency. The course presentation states that participants can easily earn their first $1,000 during training, and even more afterward. We analyzed the program and gathered real reviews about Oleksandr Orlovskyi to see whether FFA lives up to its promises.