Operations | Monitoring | ITSM | DevOps | Cloud

How SaaS Companies Can Profitably Price AI Agents

AI agents are undoubtedly exciting. What company would turn down the opportunity to use an intelligent bot that can make decisions, perform complex tasks, and take on the tedious work employees would normally have to deal with? On paper, AI agents sound like tremendous time and money-savers. The reality, however, is a bit different from the fantasy.

Webinar Snippet: Internet Troubleshooting with Obkio's "Sandwich Method"

This is a snippet from our full webinar: “Troubleshooting Internet Issues: For Dummies & IT Pros” In this clip, we dive into Obkio’s Sandwich Method, a simple yet powerful approach to monitoring and identifying Internet issues. By placing Monitoring Agents: Inside your LAN At your firewall or in the DMZ And over the Internet…you can break your network into clear segments and pinpoint exactly where performance problems are happening — whether it’s local, at the network edge, or in the hands of your ISP.

The DigitalBridge Blueprint: Marc Ganzi on Power, Capital, and the AI Revolution | Uplink | Ep.10

What fuels the AI revolution, cloud expansion, and always-on connectivity? Infrastructure. In this episode of Uplink, host Michael Reid sits down with Marc Ganzi, CEO of DigitalBridge, to explore the rise of the digital infrastructure economy. With $100B+ in assets under management, Marc and his team are building the physical foundations of the internet—from hyperscale data centers to mobile towers and subsea cables.

You have 3 seconds... that's it.

You have 3 seconds... that’s it. Today, users lose patience fast. A 3 second delay in page load time leads to 40% of users abandoning your site. This leads to damaged reputation, decrease in customer trust, and loss of revenue. What does that mean for you? Every millisecond counts. If you're not measuring your performance from your users' point of view, you might be missing a chance to convert them into customers.

Hyperview DCIM vs. Nlyte DCIM: Which Software is Right for You?

Hyperview stands out with its transparent and flexible subscription-based pricing. Being a cloud-based solution, it eliminates hefty upfront costs often associated with traditional DCIM software. Updates and upgrades are rolled out seamlessly with zero downtime, and there are no hidden fees, making it highly budget-friendly for businesses looking to control long-term costs.

16 common mistakes C#/.NET developers make (and how to avoid them)

As developers, we often fall into common pitfalls that impact the performance, security, and scalability of our applications. From neglecting data validation to overengineering, and from ignoring async/await to mishandling resource disposal, even experienced C# developers can make these mistakes. In this post, I've gathered some of the most frequent issues developers encounter in C# and how to avoid them with practical solutions.

How to Build a Zero Ticket Service Catalog with IT Service Desk Automation

In a traditional IT environment, the service catalog has long functioned as a directory—an online menu of things users can ask IT for. Need a new laptop? Submit a ticket. Need Salesforce access? File a request. Every need, every problem, every question gets funneled into a form, queued up for manual processing, and eventually (and hopefully) resolved. But this static, ticket-heavy model can’t keep up with the pace of business today. Employees expect seamless, self-service experiences.

Guide For AIOps Platforms: Key Features And Benefits

AIOps platforms have gained traction because teams are dealing with more alerts, data, and monitoring tools than they can realistically manage. The goal isn’t to replace people, but to reduce the manual work that comes with sorting through alerts, figuring out what’s actually wrong, and figuring out who should respond. Some tools focus on event correlation. Others lean into automation, anomaly detection, or service-level visibility.

How InfluxDB 3 Enterprise Delivers 10-Millisecond Queries Over Historical Time Series Data

Time series data, such as IoT sensor readings or stock market ticks, flow in fast, often at a rate of millions of points per second. Querying this data, especially years of historical records, can be slow and painful if using a nonspecialized database rather than a time series database like InfluxDB.

Azure CDN for Static Assets, APIs, and Front Door

If your users are spread across the globe but your servers are sitting in Virginia, you’ll probably hear complaints about slow load times, especially from places like Australia. CDNs fix this by caching static assets closer to where your users are. Azure CDN does exactly that, and it fits well if you're already using Azure services. You can hook it up to Blob Storage, App Services, or your origin. This guide covers how to set it up, what to expect, and how to know it’s working.