Operations | Monitoring | ITSM | DevOps | Cloud

While service incidents can be wildly dissimilar, they tend to have one thing in common: a need for quick resolution. Response teams need a robust, repeatable process to follow that ensures fast, mistake-free execution, especially for those 4 AM calls. Having a documented checklist saved where the entire team can access and use it at any time could make the difference between quick resolution or compounding the problem.

The need for relevant and contextual telemetry data to support online services has grown in the last decade as businesses undergo digital transformation. These data are typically the difference between proactively remediating application performance issues or costly service downtime. Distributed tracing is a key capability for improving application performance and reliability, as noted in SRE best practices.

Network AF welcomes Doug Madory to the podcast. Doug is a veteran, a researcher, a writer and Kentik’s director of internet analysis. With his start in the U.S. Air Force within its Information War Center, Doug has now been working in the networking industry for 12 years. After the Air Force, Doug went on to work for Renesys, which was acquired by Dyn, which was later acquired by Oracle.

We are proud of our many customers and users around the globe that trust Icinga for critical IT infrastructure monitoring. That´s why we’re now showcasing some of these enterprises with their Success stories. It´s stories from companies or organizations just like yours, of any size and different kinds of industries. Some of them are our long-standing customers, others have just recently profited from migrating from another solution to Icinga.

At Lumigo. we believe in serverless technology, and our mission is to make serverless development easy and fast. For the past few months, we’ve been extending our observability and debugging capabilities, making it a breeze for developers to understand the end-to-end story of every request that goes through the system, find the root causes of issues and be able to easily address them.