Organizations are increasingly reliant on their internal IT teams to supply business-critical services and operations in today’s business climate. As IT activities become more integrated into business operations, more and more IT departments are opting to implement service management best practices, to meet the evolving requirements of the businesses. But what is service management? Let’s look!
We just released the new SquaredUp 5.4 with some brilliant new features. Taking center stage was the new ODBC data source. (If you missed the release announcement you can catch up by reading the quick overview blog post where you can also watch the full release webinar.) With SquaredUp 5.4, you can now instantly visualize any data from almost any database with the addition of ODBC.
From the education sector to the manufacturing sector, from the healthcare industry to the food & beverage industry, from QRS businesses to businesses hub almost every industry took a hit due to pandemic. But the HORECA industry and travel industry are some of the biggest sectors that are affected because of the pandemic. However, when the first wave of COVID cases rose, all industries were closed and lots of employees lost their jobs, and several were forced to work from home.