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Common Incident Terminology

Operations, customer support, engineers and most groups use inconsistent language. This is a serious problem. Imagine NASA doing that with astronauts or a navy with ships talking to each other, but not using the same terms. Something very bad will happen. In our space of incident management, we use words like broke, failed, outage, doesn’t work, dead…all describing the same condition.

High throughput Kubernetes cluster networking with the Calico/VPP dataplane and accelerated memif

This blog will cover what the Calico/VPP dataplane is and demonstrate the performance and flexibility advantages of using the VPP dataplane through a benchmarking setup. By the end of this blog post, you will have a clear understanding of how Calico/VPP dataplane, with the help of DPDK and accelerated memif interfaces, can provide high throughput and low-latency Kubernetes cluster networking for your environment.

Our API tokens can now be scoped by site or status page

Oh Dear has an extensive API that powers various powerful integrations. To use the API, you first need to create an API Token in the Oh Dear UI. Previously, such a token could be used to make API calls to any site or status page in your Oh Dear account. We noticed that some of our users are agencies that use Oh Dear to monitor their clients' sites.

Testing Microservices - Trace Based Integration Testing Example

As engineering organizations transitioned from monolith to microservices architectures, they sought to make their development efforts more scalable and manageable. The microservices paradigm promised to increase development speed, reduce MTTR and improve quality while cutting down on maintenance costs. However, in real life, there are inherent quality caveats when it comes to developing microservices.

Secure Remote Access Software: Everything You Need to Know

Remote desktop software, also known as remote access applications or remote access software, allows you to remotely access and work on any computer from a remote location. Remote access applications are very useful in many situations, such as executing codes, troubleshooting computer problems, and managing your office network remotely from home. Basically, it requires software to be installed on the computer you want to connect to (commonly called the host).
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2023 Trends in AIOps, Observability, and ITOps

Hall of Fame professional wrestler Paul "Mr. Wonderful" Orndorff said of his ascent to become one of the WWE's biggest stars of the 1980s that, "I knew where I wanted to go. I had a plan. I don't care what you do in life, you better have a plan." And for ITOps teams making new plan-or adjusting the sails on their existing ones-it's good to have insights that inform those plans.

Using OOP concepts to write high-performance Java code (2023)

Java is a class-based object-oriented programming (OOP) language built around the concept of objects. OOP concepts are intended to improve code readability and reusability by defining how to structure your Java program efficiently. There are seven core principles of object-oriented programming, as follows.

Convincing Your Sceptical CFO That AI Can Help You Hit the Pricing Sweet Spot

When engaging retailers in discussions about AI-driven lifecycle pricing solutions, there are usually two types of decision makers. The first are senior decision makers, namely CFOs who need strategic control and visibility of business performance and operations. They also have the budget needed to make investment decisions. While focused on business efficiency and margin, they may approach decision making differently, with a greater focus on strategic control and visibility.