Operations | Monitoring | ITSM | DevOps | Cloud

What is Automated Patch Management?

Learn why manual patch management creates unnecessary risk for IT teams and how automated patch management helps organizations improve security, compliance, and operational efficiency. Discover how automation eliminates repetitive tasks, reduces human error, prioritizes critical vulnerabilities, and accelerates patch deployment across the entire IT environment.

How Managed Digital Employee Experience (DEX) Supports Smarter Device Refresh Decisions

Let’s face it, refreshing devices used to be a guessing game. IT teams would swap out laptops and desktops on a fixed schedule, hoping to keep everyone happy and productive. But in today’s hybrid, cloud-first world, that old approach just doesn’t work. Employees expect seamless experience, and businesses can’t afford to waste money on unnecessary upgrades or risk productivity dips from outdated tech. That’s where Digital Employee Experience (DEX) comes in.

Graviton5 in Production at Honeycomb: Per-service Results From the m8g to m9g Migration

This is the fourth installment in the Graviton retrospective series we've been writing since 2021. The methodology is the same one I always reach for: hold the workload constant, run both generations on the same Kubernetes namespace concurrently, and let the per-pod numbers speak.

What Is Enterprise Service Management (ESM)? Explained

Enterprise service management (ESM) applies the proven model of IT service management, catalogs, workflows, self-service, and SLAs, to the whole business: HR, facilities, finance, and more. Here is what it is and how it works. What is enterprise service management, and how is it different from ITSM? In this explainer we define ESM, show how it works across departments, clarify how it builds on IT service management, and cover the mistake most teams make: copying IT ticket forms instead of orchestrating work across teams.

Kubeflow MLOps tutorial: from notebook development to production inference

In this video, our engineering team takes you through a full end-to-end Kubeflow implementation, step by step – from data exploration to production inference. Follow the journey of a house price prediction use case and see how modern MLOps components work together: Kubeflow architectures and starter repositories Notebook-based development workflows Data exploration and model development MLflow for experiment tracking Katib for hyperparameter optimization Kubeflow Pipelines for automated preprocessing and training KServe for scalable model inference.

Grafana Tempo: The distributed tracing journey to 3.0 (June 2026 Community Call)

Our distributed tracing journey from the inception of Tempo to 3.0. Can't comment in the chat? You may need to create a channel. Grafana Cloud is the easiest way to get started with Grafana dashboards, metrics, logs, traces, and profiles.

Tap-to-call | OnPage New Feature Release

Introducing Tap-to-Phone Call in OnPage. When critical incidents require more than messaging, teams need a fast way to connect. With Tap-to-Phone Call, users can place a direct phone call to group members directly from within an OnPage conversation. By simply tapping the phone icon, responders can transition from secure messaging to live voice coordination through their mobile carrier network, helping teams communicate faster when every second counts.