Operations | Monitoring | ITSM | DevOps | Cloud

A real workflow showing how Claude + CloudZero MCP turns plain-English questions into actionable cost intelligence — no dashboards, no tickets, no waiting As Director of Finance and Accounting at a software company, my job can be described simply: Understand what we’re spending, who’s responsible, and whether we can get more efficient. But as anyone who’s had to wrangle AI costs knows, doing so for AI is anything but simple.

Out-of-the-box and bring-your-own AI agents that encode operational knowledge boost troubleshooting speed and accuracy across cloud native infrastructure TEL AVIV and SAN FRANCISCO, March 18, 2026 — Komodor, the autonomous AI SRE company for cloud-native infrastructure, today announced a new extensibility framework that transforms its Klaudia AI technology into a universal multi-agent platform for troubleshooting and optimizing performance of complex cloud native infrastructures and applications.

Open source software and open standards are now an essential part of how organizations maintain their systems. That's not to say they haven't always been important, but the fourth annual Observability Survey, brought to you by Grafana Labs, shows just how deeply the shift to open has taken hold, with 77% of respondents saying open source and open standards are important1 to their observability strategy.

The role of AI in observability is evolving rapidly, but the data from our fourth annual Observability Survey makes one thing abundantly clear: the potential is real, and so are the reservations. Practitioners overwhelmingly see value in using AI to help surface anomalies, forecast and spot trends, assist with root cause analysis, and get new users up to speed quicker.

Every incident platform needs to know who owns what. Which team owns which service. Which backlog to send follow-ups to. Which escalation path to page when something breaks. The problem is that most platforms encode this ownership logic separately in every configuration: alert routing, workflows, ITSM ticket syncing, and more. Each one maintains its own copy of the same information, in its own format.

Cloud environments generate high volumes of security signals every day. With each one, you have to determine if it’s benign, a clear false positive, or something worth investigating. The challenge is needing to make these calls continuously, often without knowing whether any single event is part of a larger attack. Spending too much time investigating benign activity reduces the ability to detect threats elsewhere, and missing a legitimate threat has clear consequences.

The 2025 State of Containers and Serverless report found that 64% of organizations use the Kubernetes Horizontal Pod Autoscaler (HPA) to manage Kubernetes workload capacity. But only 20% of those deployments scale on custom metrics. The other four-fifths of organizations rely on resource metrics—CPU and memory utilized by their pods—to trigger autoscaling activity.

For the first time in a decade, humans are the minority on the open web. In 2025, automated traffic officially crossed the Rubicon to account for 51% of all web activity, while generative AI-driven referrals to retail sites surged by a staggering 693% year-over-year. As we move through 2026, these are no longer just "bot" statistics to be handled by a WAF. They represent a fundamental shift in user behavior. The fastest-growing segment of your audience is now agentic.