Operations | Monitoring | ITSM | DevOps | Cloud

Alerting

Step-by-step guide to setting up Prometheus Alertmanager with Slack, PagerDuty, and Gmail

In my previous blog post, “How to Explore Prometheus with Easy ‘Hello World’ Projects”, I described three projects that I used to get a better sense of what Prometheus can do. In this post, I’d like to share how I got more familiar with Prometheus Alertmanager and how I set up alert notifications for Slack, PagerDuty, and Gmail.

Popular Mass Notification Solutions Used in Schools

OnPage BlastIT is a mass notification system that allows organizations to enhance their crisis communications. It streamlines communication in emergency situations, ensuring that critical, urgent alerts are never missed. Additionally, BlastIT allows organizations to improve mass messaging operations by 30- to-40 percent. Here, I’ll highlight BlastIT’s features and how they outweigh competitor functionalities.

Business Monitoring: If You Can't Measure It, You Can't Improve It

“If you can’t measure it, you can’t improve it” …this quote by Peter Drucker and the philosophy behind it is a key driving force behind modern management and the introduction of BI solutions to support the scaling and increased complexity of businesses. Analytics tools were developed to enable metric measurement and business monitoring across large scale, complex systems and to enable continuous improvements of business performance.

Better Incident Response: Incident Classification & Setting Severities with Tags

What you absolutely must know when responding to an incident is what kind of impact it has on customers and how negatively it can affect your team. This is typically addressed by following some kind of incident classification, usually “incident severity levels”, to indicate the importance of every incident - that is, to understand how seriously various stakeholders are affected and to route the incident differently if necessary.