As a systems admin, chances are you’ve got a whole host of monitoring tools and data sources to keep track of: ServiceNow, SCOM, Splunk, Solarwinds, plus your APM and CI/CD tools too. With SquaredUp, you can get a single pane of glass, surfacing your ServiceNow ITSM data alongside data from these other techstacks too! For an introduction on how to get the full picture of your ServiceNow data, head over to Part 1 of our ServiceNow Tile blog series.

We just launched our brand new monitoring dashboard to all clients, giving a modern new look & feel to Oh Dear! There are plenty of improvements under the hood, so let's dive right in.

Here at Grafana Labs we are lucky to work with many partners around the globe. From these partnerships, we get great inspiration into some clever use cases on how Grafana and Prometheus can be used to great effect for service monitoring and availability. We came across this use case that our partner OpenAdvice came up with for their client base, and we thought it was too good to keep secret!

There’s a new Azure agent in town – Azure Monitor Agent (AMA). I hear you saying, “Wait, aren’t there already enough Azure agents? So why another new agent?” A very valid question! Indeed, there are already a few Azure monitoring agents: the Log Analytics Agent, the Diagnostic Extension agent, and the Telegraf agent (and also the Dependency agent if you want to count it separately).

My name is Karine. I’m a Software Engineer working with a team that provides monitoring solutions to our clients. A good part of my daily work is creating dashboards in Grafana. Since I started working with this tool, I have been so impressed by the quality and ease of use. I became even more impressed when I discovered it was an open source tool.

For those on an ITIL journey, ServiceNow appears to be the service to beat. ServiceNow has tremendous flexibility and thousands of different workflows to support your business. And if you’re using SCOM to populate your CMDB, you’re leaps and bounds ahead of the average organization. Sadly, that flexibility comes with the cost of being stuck inside of the ServiceNow web interface.

Let’s start off with some good news: since 7.9.0, your Elastic Workplace Search deployment has been collecting and logging product usage data for you and your team. Usage data like, what your users are searching for, what links they're actually clicking on, and which searches are falling short. And better yet, in a future release we’ll be putting a prebuilt Workplace Search analytics dashboard at your fingertips in Kibana, one of the most powerful visualization tools available.

With an ever growing list of infrastructure improvements, new features, and issues to debug, setting up your observability tools to keep up with best practices can fall down your list of priorities. There’s simply not enough time to set up new dashboards that can give you the visibility you need to be proactive with your infrastructure.