Operations | Monitoring | ITSM | DevOps | Cloud

What Is a CMDB, and Why Is It Called the Heart of ITSM?

In this video, discover why a Configuration Management Database (CMDB) is considered the heart of IT Service Management (ITSM). Learn how a CMDB helps IT teams understand dependencies, assess change impact, accelerate incident resolution, and build a reliable foundation for service management processes.

Using Evaluation Frameworks with Agent Observability

AI teams have invested heavily in evaluation frameworks, yet getting those frameworks beyond local experimentation remains challenging. Teams using open source libraries like DeepEval and Pydantic Evals gain flexibility and research-grounded metrics, but operationalizing those evaluations still requires brittle custom integration code that doesn’t scale.

Builder in the loop: Tony Rogers on stress-testing AURA before production

Builder in the loop is a Mezmo interview series focused on the engineers, product leaders, and operators shaping AURA, an open-source, MCP-native agent harness for production operations. This installment features Tony Rogers, whose work on AURA is less about building new features and more about trying to break them before users can.

Get Your Business Off The Ground With These Ideas

Have you always wanted to build and open your very own business? If so, you could be in the beginning stages of planning how to go about this. Building a brand new business from scratch can be incredibly difficult. However, if you get it all right from the get go then you will likely create a company that not only survives, but thrives. Check out the article below to find out more on what you need for your new business.

How Smart Manufacturing Is Transforming Sheet Metal Fabrication

Manufacturing's pace of change in recent years is unlike prior eras. Smart manufacturing combines connected sensors, data analytics, and automation with physical production, reshaping how sheet metal fabrication shops operate and how quickly they respond to customer demand.

Top 5 Product Demo Video Production Companies: Reviews, Pricing, and Best Fits

A great product demo can be the difference between a prospect who gets it and one who clicks away. The problem is that demo video production is full of points where a project can stall, drift over budget, or miss the product's point entirely. The studio you choose determines whether you avoid those traps.

LocalXpose: The Best ngrok UDP Alternative in 2026 - Review

When you need to share a local project with the world, spin up a quick webhook receiver, or test an API, ngrok is usually the first tool most developers grab. It is reliable, familiar, and handles standard HTTP, HTTPS, and TCP traffic effectively. But if you have tried to build or test anything that relies on User Datagram Protocol (UDP) traffic, you have likely hit a roadblock. Out of the box, ngrok does not natively support UDP tunnels.

Get Kafka-Nated S2E6: Omnia Ibrahim - KIP-1279, Cross-Cluster Replication

Nobody has much nice to say about MirrorMaker. Cross-cluster replication has been one of Kafka's sore spots for years, and KIP-1279 is the community's attempt to finally fix it. This episode I'm joined by Omnia Ibrahim, Software Engineer at Apple and Apache Kafka Committer, to talk about what's actually broken in multi-cluster Kafka today, what KIP-1279 changes, and what teams running active-active or active-passive setups should do in the meantime.