Operations | Monitoring | ITSM | DevOps | Cloud

Product Release

We've launched incident.io On-call

It’s 3am. You wake up to a blaring alarm, the sound burned into your soul from countless sleepless nights. You reach for your phone, ‘press 4 to acknowledge’ and bleary eyed, you open your laptop, grab a coffee and get to work. The next hour is a whirlwind—bringing services back online, keeping colleagues in the loop, maintaining a list of action items, updating a status page that will be seen by millions of customers. Potentially for the fifth time this month.

Grafana Tempo 2.4 release: TraceQL metrics, tiered caching, and TCO improvements

Grafana Tempo 2.4 is here and comes with a stack of new features and enhancements to help improve performance and operational capabilities. Check out the video above, which highlights the new experimental TraceQL metrics feature that creates metrics from traces, and continue reading to get a quick overview of all the latest updates in Tempo. If you’re looking for something more in-depth, don’t hesitate to jump into the Grafana Tempo 2.4 release notes or the changelog.

N-central 2024.1: Upgraded EDR integration, Patch Management Enhancement and more...

In a recent interview with Ewan Cameron, the Product Manager behind N-central RMM, we got an exclusive insight into the groundbreaking features and improvements rolled out in the first release of N-central for 2024. So, let’s dive into the key highlights of N-central 2024.1.

Canonical announces the availability of Real-time Ubuntu for Amazon EKS Anywhere

Barcelona, Spain. 28 February 2024. Canonical today announced an expansion of its relationship with Amazon Web Services (AWS) to make Real-time Ubuntu available to Amazon Elastic Kubernetes Service Anywhere (Amazon EKS Anywhere) customers for use in Open radio access network (RAN) commercial deployments. With Real-time Ubuntu and Amazon EKS Anywhere, customers can benefit from ultra-reliable low-latency operating system performance and simplified Kubernetes cluster management.

Introducing Next-Level Innovations on Virtana's AIOps Platform

In an era defined by rapid technological advancements and complex digital infrastructures, implementing advanced capabilities is how IT leaders stay ahead of the curve. We are at the forefront of this revolution, continuously evolving to meet and exceed the demands of modern IT landscapes. Today, we are thrilled to announce a series of innovative features and capabilities designed to transform how organizations manage and optimize their digital environments.

Canonical announces the general availability of Charmed Kafka

27 February 2024: Today, Canonical announced the release of Charmed Kafka – an advanced solution for Apache Kafka® that provides everything users need to run Apache Kafka at scale. Apache Kafka is an event store that supports a range of contemporary applications including microservices architectures, streaming analytics and AI/ML use cases. Canonical Charmed Kafka simplifies deployment and operation of Kafka across public clouds and private data centres alike.

The Next Generation of Papertrail is Here!

We are excited to unveil the next generation of SolarWinds® Papertrail™, SolarWinds Observability® logging. More powerful and faster than ever, the next generation of Papertrail, SolarWinds Observability logging aggregates log data from applications, services, infrastructure, databases, and network devices across both cloud-based and on-premise systems.

Goliath's Use of AI Puts an Extra Citrix Expert In-House

AI has been the talk of the day ever since the breakthrough of ChatGPT with a large generative language model. More and more companies are also adding AI capabilities into their products, but this is often just a marketing trick to tag on AI to show a new feature that isn’t really AI. Goliath Technologies is handling AI very differently. They are introducing KIP, a virtual AI troubleshooting assistant for Citrix end user experience monitoring.

Introducing Squadcast and ServiceNow Integration For Enhanced Operational Efficiency & Faster Incident Management

We are excited to announce our bidirectional integration between ServiceNow and Squadcast, designed to elevate your Incident Management capabilities. ServiceNow provides a robust platform-as-a-service, delivering advanced automation and process workflow tailored for enterprise environments. Through this integration, you can harness ServiceNow's workflow and ticketing features alongside Squadcast's strong On-Call scheduling and SRE-driven incident response capabilities.