IT teams face many visibility challenges due to the massive shift to remote work due to the Coronavirus outbreak. This includes the variability of home network environments, reliance on SaaS and cloud applications, the unpredictability of Internet transport, and higher congestion than ever before. How do you overcome these monitoring challenges?
In today’s Tip of the Day, I’ll be going over what’s new in our latest release “Yosemite”, named after Yosemite Falls, located in California’s Yosemite National Park. We periodically roll out our GUI updates, not, as we’ll see in today’s video, just to apply a fresh coat of paint, but to re-engineer the entire frontend and backend – allowing our users to enjoy a totally integrated monitoring platform.
IT’s role in the modern workplace has never been more critical and complex than right now. IT is pressured to roll out new technologies and drive innovation all while providing instant support for end users in an ever-changing workplace. Employees expect to work with the best tools in tech, from wherever they are, and however they choose.
Today we launched the next generation of our digital employee experience (DEX) management platform, Nexthink Experience™. We strongly believe that this technology will shape the future of end-user computing and I cannot help but think back nostalgically to how this entire journey started.
We are proud to announce the next generation of our platform, Nexthink Experience™, a cloud-native solution that equips IT with the ability to proactively manage Digital Employee Experience (DEX) for continuous optimization. With a groundbreaking set of new capabilities, IT no longer has to struggle to answer the question “how do I solve this issue?” For the first time, they can prioritize issues, pinpoint causes, and resolve computing problems across their entire infrastructure.
Are most companies right now thinking ‘everybody back to the office’, or ‘remote work forever’? My guess is neither. There is still too much uncertainty for businesses to lean heavily towards one option or the other. Instead, flexible work makes the most practical sense right now and I imagine that won’t change for some time. Yet, with flexible work can come plenty of compliance problems that can frustrate even the most agile and experienced of IT departments.
Web applications have evolved from static pages with minimal user interaction to a dynamic intuitive interface that delivers advanced functionality. the complex architecture of these applications makes it necessary to monitor and maintain application health, performance, and end-user experience. Catchpoint’s monitoring platform provides all the tools you need to track application performance.
In this Tip of the Day installment, we look at Catchpoint’s latest telemetry point: user sentiment. Last month, we announced this new kid on the block to the Catchpoint platform. During the mid-summer timeframe, we’ll be offering our commercial customers the ability to collect and analyze user sentiment alongside Synthetic, Network, Endpoint and RUM data.
