Today we launched the next generation of our digital employee experience (DEX) management platform, Nexthink Experience™. We strongly believe that this technology will shape the future of end-user computing and I cannot help but think back nostalgically to how this entire journey started.

We are proud to announce the next generation of our platform, Nexthink Experience™, a cloud-native solution that equips IT with the ability to proactively manage Digital Employee Experience (DEX) for continuous optimization. With a groundbreaking set of new capabilities, IT no longer has to struggle to answer the question “how do I solve this issue?” For the first time, they can prioritize issues, pinpoint causes, and resolve computing problems across their entire infrastructure.

Are most companies right now thinking ‘everybody back to the office’, or ‘remote work forever’? My guess is neither. There is still too much uncertainty for businesses to lean heavily towards one option or the other. Instead, flexible work makes the most practical sense right now and I imagine that won’t change for some time. Yet, with flexible work can come plenty of compliance problems that can frustrate even the most agile and experienced of IT departments.

Web applications have evolved from static pages with minimal user interaction to a dynamic intuitive interface that delivers advanced functionality. the complex architecture of these applications makes it necessary to monitor and maintain application health, performance, and end-user experience. Catchpoint’s monitoring platform provides all the tools you need to track application performance.

In this Tip of the Day installment, we look at Catchpoint’s latest telemetry point: user sentiment. Last month, we announced this new kid on the block to the Catchpoint platform. During the mid-summer timeframe, we’ll be offering our commercial customers the ability to collect and analyze user sentiment alongside Synthetic, Network, Endpoint and RUM data.

As we announced last week, the Nexthink ‘Through the Crisis’ series gives our customers a voice to talk about what the challenges of 2020 have been like for them professionally – working from home while trying to cope with the huge upsurge in demand and responsibility.