Operations | Monitoring | ITSM | DevOps | Cloud

DEM

"Under The Gun" - Planning Your VDI Rollout

For all its benefits, Virtualization Desktop Infrastructure (VDI) continues to be a massive headache for many enterprise technology teams. From improper personas and sizing, long logon times, hangs, lost sessions, freezes and crashes—often one small mistake in a virtualized environment can set your entire enterprise ablaze.

Dear IT, Employee Engagement Is On You

Dear IT, Ten years ago you and I would have never discussed things like employee experience and engagement. We used to communicate in more defined terms. Admittedly, business needs were more centered on our customers, less on our own employees. But times have changed. This is the age of employee experience and if we don’t take it seriously, and involve IT all the way, our company we’ll get left behind.

Use Cases for SaaS Digital Experience Monitoring

Digital Experience Monitoring (DEM) is a growing practice within IT organizations that provides insight into the factors that make up the overall application User Experience (UX). As systems become more complex, as cloud adoption continues to grow, and IT loses direct control of infrastructure, it becomes both more difficult and more important to capture the overall end-user experience.

9 Powerful Quotes That Perfectly Capture The Future of Digital Work

It’s impossible to know exactly what lies ahead in the future of digital work but there are a few technology leaders and analysts out there that always seem to stay ahead of the game. These people can often articulate complex changes in enterprise technology and digital work with simple, sharp language. Luckily, we’ve compiled some of the most telling quotes from top digital workplace experts to help companies and leaders better understand what matters most in the future of work.

User Experience is Top of Mind for IT Executives Today

Today’s workforce is rapidly experiencing a cultural revolution. As businesses continue to adopt IT for their core operations and processes, it is more important than ever for IT applications to be reliable and to deliver great performance. Poor application performance results in a loss in business productivity, which in turn has a direct impact on revenues, affects customer satisfaction and tarnishes brand reputation.

9 essential UEM capabilities that empower your IT administration

Unified endpoint management (UEM) is an IT best practice and strategy for securing and controlling desktop computers, laptops, smartphones, and tablets in a connected, secure manner from a single console. It’s increasingly important for enterprises today because of the prevalence of corporate-owned, personally-enabled (COPE) devices, and bring your own devices (BYOD) policies.

Why The Digital Workplace Needs Both 'Boomers' & 'Millennials'

I’ve been thinking a lot lately about the phrase “Ok, Boomer”—that popular retort Millennials often use to joke about my generation’s perceived lack of knowledge with modern-day technology. To be honest, I laugh a lot at those jokes but that’s because I relate more to the disconnect between digital master and novice.

2020 Visionaries: Predictions For The Digital Workplace

The digital workplace of the future is right around the corner and many enterprise tech leaders are probably wondering: How can I be prepared for the changes that lie ahead? Luckily, we’ve gathered together some of the brightest minds in the game to deliver their predictions. These experts range from technology leaders and analysts that have devoted their careers to pushing the limits of the digital workplace.

Finding Your Sweet Spot: Company Size and Digital Workplace Experience

So much goes into making a workplace suitable for employees—flexibility, salary perks, team dynamics, etc.—but sometimes we forget that technology is paramount to allowing people to be productive and engaged. I experienced this first hand years ago during an internship. I worked for an intelligence organization and assumed I’d be surrounded by the latest and greatest in digital devices and tools. I was wrong.