Operations | Monitoring | ITSM | DevOps | Cloud

sumologic

Sumo Logic completes full stack observability with Real User Monitoring capabilities

Aug 19, 2021 By Pawel Brzoska In Sumo Logic
We all know how our life has changed in the last two decades in terms of how we interact with our vendors for day to day activities, regardless if we shop for a birthday present or read a newspaper. This digital transformation of everything we do increased even more during the pandemic, when it appeared that a malfunctioning digital access channel can often mean lack of possibility to enter certain places like even the country or a plane to get back home.
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exoprise

Why Exoprise Beats the Competition

Aug 3, 2021 By Sid Kumar In Exoprise

Digital Experience Monitoring (DEM) solutions like those from Exoprise monitor SaaS and custom web applications behind the firewall or cloud to deliver optimal performance to end-users. In a survey done by Forrester, 51% of technology teams and individuals are now objectively managed on providing the right technology to improve and manage the end-user experience. While the onset of COVID may have led companies to restructure a year ago, the same companies are now presented with new challenges to support a hybrid workforce and retain the best employees.

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datadog

Use Datadog Session Replay to view real-time user journeys

Jul 28, 2021 By Thomas Sobolik In Datadog

When developing large, customer-facing applications, it’s paramount to have visibility into real user behavior in order to optimize your UX. Without a direct view into what users are actually doing when navigating your app, it can be difficult to reproduce bugs and understand how aspects of your frontend design are causing user frustration and churn. With Datadog RUM’s Session Replay feature, currently available in beta, you can watch individual user sessions using a video-like interface.

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splunk

Real User Monitoring: Past, Present and Future

Jul 14, 2021 By Shashwat Sehgal In Splunk

Most front-end developers and practitioners are familiar with real user monitoring (RUM) tools as a means to understand how end-users are perceiving the performance of applications. Few people, however, are aware of the history of the RUM market, going back more than two decades. Over the years, as the internet has evolved with new technologies, RUM tools have evolved in lock-step to cater to the ever changing needs and use cases of engineering teams.

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exoprise

Real User Monitoring for Microsoft 365 and SaaS Performance Issues

Jul 2, 2021 By Sid Kumar In Exoprise

Service Watch for Real User Monitoring (RUM) has come a long way. Our last product update announcement talked about new layouts for Service Watch Browser (SWB) and Service Watch Desktop (SWD). These new layouts and widgets provide IT with a holistic end-user experience score. If we try to use business-critical application services from home (or call it #WorkAnyWhere), the experience is often not the same as working from corporate headquarters. Service Watch closes this gap with its browser and desktop passive monitoring solution, enabling IT to collect 1000's of advanced metrics for accelerating troubleshooting.

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Combine Synthetics and Real User Monitoring for a Complete End-User Digital Experience

May 7, 2021 By Exoprise In Exoprise
Real User Monitoring (RUM) is becoming increasingly popular during the pandemic as most employees start to work remotely from home. This type of passive monitoring approach captures the real end-user experience of accessing web applications. IT gathers SaaS application performance metric data and leverages those insights to quickly troubleshoot issues for remote workers. On the other hand, Synthetic monitoring emulates real users accessing cloud and infrastructure services like Microsoft 365. Businesses would benefit from a holistic monitoring strategy that includes both RUM and Synthetic tests to cater to the needs of a hybrid remote workforce.
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How to Ensure Superior End-User Digital Experience in the Age of Work from Anywhere

Apr 21, 2021 By Exoprise In Exoprise
Digital Experience Monitoring is becoming the norm as the pandemic forces employees to work remotely. Enterprises need to ensure a great end-user digital experience using techniques like Synthetics and Real User Monitoring (RUM). Let Microsoft 365 performance issues not hold you back to transition to a digital remote work future.
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splunk

New Splunk Synthetic Monitoring Features Help Integrate Uptime and Performance Across the Entire Splunk Platform

Apr 15, 2021 By Mat Ball In Splunk

For teams that build or maintain modern applications with their end-users in mind, the acquisition of Rigor means that Splunk now offers the most comprehensive synthetic monitoring solution on the market. Rigor, now Splunk Synthetic Monitoring and Web Optimization, provides best-in-class synthetic monitoring capabilities enabling IT Ops and engineering teams to detect and respond to uptime and performance issues within incident response coordination and throughout software development lifecycles.

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