Operations | Monitoring | ITSM | DevOps | Cloud

Tucker Callaway (CEO, Mezmo) and Kevin Petrie (Vice President of Research, Eckerson Group) had a conversation centered around enterprises taking control of their data and the growing need for consolidated collection and management of telemetry data. They discuss how enterprises can optimize telemetry pipelines, take charge of their data, and enhance their observability and security game.

Backstage by Spotify is an open-source platform for building IDPs (internal developer portals). IDPs provide standardization and visibility for engineering teams and managers, as the single source of truth for status, ownership, and metrics on software projects. Teams often try Backstage when they have aspirations of “building anything and everything,” but run into problems when supporting “anything and everything” becomes a full-time job for multiple front and back-end engineers.

Monitoring your machine's internal temperatures is important for maintaining system health, optimizing performance, and ensuring the longevity of your computer hardware. It allows you to take proactive measures to prevent potential damage caused by overheating and helps in diagnosing and addressing cooling-related issues effectively. In this article we'll detail how to use the Telegraf agent to collect temperature readings from a Mac computer, that you can forward to a datasource.

Practical IT Service Management (ITSM) can be challenging when considering the growth of users and services to support. Additionally, ongoing trends in distributed enterprises with remote workforces, hybrid cloud, and cost-based pressures force companies to do more with less. Atop the usual demands, ITSM teams increasingly expect integrations with observability and security, giving IT support teams a single pane of glass across their roles and responsibilities.