Operations | Monitoring | ITSM | DevOps | Cloud

We realize that many companies are facing tighter technology budgets right now, yet at the same time IT needs are unrelenting. From supporting remote workforce continuity and productivity to partnering with business leaders on redesigning products and services during the Covid-19 pandemic, IT organizations have some pretty heavy mandates right now.

As a network evolves over time, new devices are added, old devices begin to show their age, and some devices are completely forgotten about. It’s a natural consequence of mergers, upgrades, staff turnovers, and other common occurrences that contribute to redundancy or excess complexity in IT infrastructure.

The energy industry used to operate on a simple hub-and-spoke model, in which large power plants would produce energy in a centralized location and distribute it out to consumers. Yet as solar, wind, and other small-scale renewable energy sources take hold in the market, that hub-and-spoke model is being replaced by a complex grid of interconnected devices.

I have good, bad, and good news for you. Let’s start with the first good news: After three months of uncertainty, several countries are starting to reopen their economies and plan their way out of the pandemic. It appears there is finally some light at the end of the tunnel.

With Black Friday and Cyber Monday just behind us, and the Christmas and January sales on the horizon, the cost of downtime is a question that should be of concern to all business owners and e-commerce managers. It should be a concern, but is website downtime always given the consideration it deserves in your business? A company website is a critical component of any modern business, but for businesses who rely on online sales, it really is of paramount importance.

Our May update brings new features to our Signl Center in the web app and adds a new view that displays your upcoming duties to the mobile app! When part of an on-call duty team, your private life and work-life-balance are pretty much affected. Knowing about scheduled duties in advance and having such information at hand, can simplify things a little bit. That’s why we have added a new feature to our mobile app. The mobile app now displays the next 3 upcoming duties if those have been scheduled.

An organization can have multiple systems like Active Directory, SharePoint, Oracle, Outlook, Teams or simply web applications and they may have hundreds or thousands of employees or outside organization users that can access these systems. Managing accounts of every user and allowing proper access to their respective system is called Identity and Access Management (IAM).

A Content Delivery Network, or CDN, is a collection of proxy servers that are connected to the same origin server, and are geographically distributed relative to end users. Instead of utilizing a single server to respond to user requests, CDN edge servers are able to deliver content more effectively and efficiently to users based on their physical location. For example, if someone from Europe accesses your U.S.-hosted website, it would likely be done through a local U.K.

When was the last time you looked into the loading time of your website on actual end user screens? Do you know that the load time of your website content may significantly vary from different geographical locations? An end user sitting in Los Angeles may face a delay in downloading your web page and content than a user accessing your web page from London. The simple fact is lots of back-end processes are happening behind the scene to deliver your website and content to the end uses.

Website and web application technologies have grown tremendously over the years. Websites are now more than just the storage and retrieval of information to present content to users. They now allow users to interact more with the company in the form of online forms, shopping carts, Content Management Systems (CMS), online courses, etc. The list goes on and on.