Operations | Monitoring | ITSM | DevOps | Cloud

During high-priority incidents, SRE teams frequently lose critical time switching between monitoring platforms and ticketing systems. Context switching like this forces engineers to manually update incident states by copying and pasting data. The inevitable result is increased risk of information gaps and slower Mean Time to Recovery (MTTR).

To succeed in the AI era, customers need fast, easy access to security solutions that can harness the power of agentic AI and deliver business outcomes. They need seamless access to their data for faster threat detection, simpler incident response, and reduced risk. They need technology vendors to work together and not in silos.

Colsubsidio is one of the largest and most representative family compensation funds in Colombia. The organization manages and delivers essential social services to millions of users through a broad network spanning health, education, subsidies, recreation, tourism, credit, housing, pharmacies, retail supply, culture, and labor welfare.

I was looking at our Claude Code spend in the Anthropic console the other day. Aggregate cost, aggregate tokens — no breakdown by developer, no breakdown by session. I knew my Hackathon team had been using it heavily on building out new features for the OpenTelemetry Distro Builder. But heavily how? I had no idea. Turns out Claude Code has been emitting OpenTelemetry signals the whole time. Per-session cost, token counts, every tool call it makes on your codebase.

We’re excited to announce new native Bindplane destinations for the VictoriaMetrics ecosystem. It’s now easier to collect, process, and route OpenTelemetry metrics, traces, and logs at scale. You can directly connect VictoriaMetrics’ high-performance storage engines to Bindplane’s vendor-neutral, OpenTelemetry-native telemetry pipeline.

Modern incident response doesn’t fail due to a lack of alerts firing. It fails because teams are overwhelmed by the sheer volume and the lack of context around them. Today, most observability and monitoring platforms generate a flood of alerts. Each one is triggered independently, even when they are symptoms of the same issue. Engineers are left trying to reconstruct the full picture while jumping between dashboards, Slack messages, and tickets.

The Tier 2 SOC Analyst or the Incident Responder (often hailed as the "Sherlock Holmes of the network") faces an increasingly complex and relentless digital landscape. In a world where analysts are being overwhelmed by alerts, held back by fragmented, manual tooling and inefficient workflows, incident responders are charged with the critical task of identifying, analyzing, and mitigating security threats.