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The latest News and Information on Log Management, Log Analytics and related technologies.

Build an SRE Agent Harness for AIOps Without Context Blowout

An agent harness for AIOps is the runtime layer that coding agents like Claude Code were never built to provide: context isolation, decision traceability, and gated execution for tools that touch production. Aura is Mezmo's open-source (Apache 2.0) agent harness, purpose-built for operations work rather than software development.

Claude Code Monitoring at Scale: Gateways and Routing With OpenTelemetry

Chelsea and I recently wrote a guide on how we monitor Claude Code usage internally with Bindplane. TLDR; We remotely manage a Bindplane Distribution of the OpenTelemetry Collector (BDOT) that runs on every engineer's laptop. This setup is great, but it has one downside. Sending to Google Cloud Monitoring, Swarmia, and any other destination directly from an engineer’s laptop is limited to local processing. You can’t get the benefit of centralized routing and processing on a gateway.

When Does a Self-Service Portal Actually Reduce Tickets?

A self-service portal is designed to reduce IT support tickets by enabling employees to solve common issues on their own. But if self-service is supposed to improve efficiency, why do so many portals remain unused while help desk queues continue to grow? In this video, you'll learn what a self-service portal is, why many organizations struggle with low adoption, and the three key factors that determine whether your portal actually reduces ticket volume.

The future of governing AI agents

How to build governance into autonomous security agents from the architecture up The industry has moved fast on capabilities. Agents now triage alerts, investigate endpoints, create detection rules, and enrich indicators, and they are even capable of performing most actions we as security operators can perform. The architecture patterns are maturing, as are the models, but governance is not keeping pace.

What Is Packet Loss? Causes, Symptoms & How to Fix It

In this video, learn what packet loss is, why it happens, and how it silently impacts your network performance even when monitoring dashboards appear healthy. Discover the most common causes of packet loss, how it affects applications like video calls and web services, and why identifying the root cause quickly is critical for maintaining a reliable network.

Called it (mostly): Checking in on 2026 predictions so far

On this episode of Masters of Data, we revisit the predictions Adam White, Zoe Hawkins, and David Girvin made at the end of last year, checking our own scorecard halfway through 2026. The hits: agents running amok and deleting databases, MCP becoming the backbone for tracking what agents actually do, growing security gaps around personal data, and a collective rejection of low-quality AI content. The misses: we underestimated how fast companies would cut staff for AI, then quietly start rehiring once the agents couldn't cover the work, and we're still arguing about whether token burn is a cost problem or a coming attack vector.

MCP vs CLI: Does it even make a difference? | Live Laugh Logs ep. 3

MCP vs CLI: does it even make a difference? Here’s everything you need to know. Welcome to Episode 3 of Live Laugh Logs, the podcast from the Coralogix Developer Relations team. This week Andre has made the move to the US, so Annie and Lewis are joined by George Pickers, Head of Solution Engineering for EMEA & APAC at Coralogix.